Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.Completes call report by observing display and pricing of competitors' products.Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of the special promotion period.Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.Maintains quality results by following and enforcing standards.

• Maintained and handled client policies and accounts .• Developed marketing strategies e.g. Canvassing• Calculated premiums for clients, matching up the policy that best suits their financial status.• Explained the terms and requirements of each policy to client, maintained client base andoffered upgraded polices to existing clients

• Develop new strategies for customer retention activities• Work with Sales Manager in implementing sales promotion activities• Develop an understanding of what is needed to create a great client experience.• Analyze customer feedbacks and develop new techniques to ensure customer retention• Build positive working relationships with customers for repeat businesses• Explain customers about new products and benefits• Recommends changes to the sales techniques and procedures• Make sales calls to existing and new customers for business growth

• Supervised and coordinates the daily activities of the call centers sales representatives• Recommends changes to the sales techniques and procedures based on team performance andnew selling techniques• Large roll in preparing promotional brochures and related sales materials• Prepared comprehensive written reports to department management• Created weekly reports addressing Sales Agent profitability, attendance and work quality• Demonstrates continuous effort to improve operations, decrease turnaround times, streamlinework processes, and work cooperatively and jointly to provide a quality call center atmosphere