Jamar Gray Email & Phone Number

Houston, Texas, United States

As an Employee Relations Representative, I play a crucial role in fostering a positive and inclusive workplace environment. I act as a liaison between employees and management, addressing workplace concerns, facilitating conflict resolution, and ensuring consistent application of company policies. This role involves supporting both employees and leadership in creating a fair and respectful work environment that aligns with the company’s values and legal standards.Key Responsibilities: • Serve as the primary point of contact for employee relations matters, providing guidance, support, and resolution. • Conduct thorough and objective investigations into workplace complaints and conflicts, including harassment, discrimination, and policy violations. • Advise management on employee relations best practices, ensuring compliance with legal and regulatory requirements. • Mediate disputes between employees and managers to foster open communication and effective conflict resolution. • Analyze employee relations data and trends to proactively identify and address workplace issues, recommending policy or procedural changes when necessary. • Develop and deliver training programs for managers and employees on topics such as conflict resolution, communication, and policy adherence. • Maintain accurate and confidential records of all employee relations cases, ensuring proper documentation and compliance with legal standards. • Partner with HR and management to promote a positive work culture that values diversity, equity, and inclusion.Qualifications: • Strong knowledge of employment laws, labor relations, and conflict resolution techniques. • Excellent communication, interpersonal, and problem-solving skills. • Ability to handle sensitive and confidential matters with professionalism and discretion.Preferred Skills: • Experience in conducting investigations and handling grievance procedures. • Proficiency in HR software and systems.

Houston, Texas, United States

Houston, Texas, United States

United States

Greater New York City Area

Identify and pursue valuable business opportunities and industry trends to generate new company revenue and improve bottom line profit. Meet with Executives and Directors of companies regarding traveling budgets to develop corporate rental accounts. Exceeded 2019 Yearly target by $1.4 million in car & truck sales nationwide, generating $17 million for the company. Spearheaded initiative and implemented a rollout for new interface for East Coast locations to facilitate ease of use and generate more business. Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures. Established relationships with key decision-makers within customer's organization to promote growth and retention. Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth. Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends. Consistently exceeded quotas through penetration of new accounts. Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises. Participated and actively engaged in strategy meetings with other shareholders. Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth. Negotiated, prepared and signed contracts with clients.

New York And New Jersey Area

Greater New York City Area

Responsible for management of Manhattan and Brooklyn Avis budget's locations.Responsibilities include:•Training incoming Operations Managers, Rental and Service Agents•Coach, supervise and evaluate the performance of Rental and Service Agents at various locations•Protect company assets (cars and fuel)•Monitor daily station reports to ensure locations have coverage•Track and monitor vehicle inventory throughout the day •Enhance profitability to exceed revenue goal•Exceeded goal by 128.9% in the last 6 months•Processed 65,435 rentals and completed 75,678 check-ins over the last 12 months•Strived to create a competitive team while earning customers trust and continued business•Earned highest customer satisfaction points

Manage rental operations for 17 corporate locations of Avis, Budget and ZipCar in Manhattan•Daily responsibilities include:•Train new incoming Managers, Rental and Service Agents•Coach, supervise and evaluate the performance of Rental and Service Agents at various locations•Protect company assets (cars and fuel)•Monitor daily station reports to ensure locations have coverage•Track and monitor vehicle inventory throughout the day •Enhance profitability to exceed revenue goal•Exceeded goal by 128.9% in the last 6 months•Processed 65,435 rentals and completed 75,678 check-ins over the last 12 months•Strived to create a competitive team while earning customers trust and continued business•Earned highest customer satisfaction points

New York, New York, United States

Ensured safety of the school premises by monitoring activities of students, staff, and visitorsEnforced attendance rules; confirmed students were in a productive learning environment by ensuring they were in the correct classroom or educational activityProvided protection of students’ well being from internal and external risks that threatened the optimal leaning environmentKept records as required through the use of various logs, tracking records, computer programs, inter or intranet software or other programsManaged discipline issues; authorized detention and suspensions to resolve behaviors detrimental to the student and othersConferred with parents and staff to discuss educational activities, policies, and student behavioral or learning problems

Master'S Degree, Communication And Media Studies, 3.7

Bachelor Of Arts (B.A.), 3.2 Gpa

Associate Of Arts And Sciences - Aas, Computer Science, 3.8