Jamar Robinson Email & Phone Number

Flower Mound, Texas, United States

Irving, Texas, United States

• In the initial stages of assessing training gaps and designing a revamp of training curriculum and authoring resources for a new training program.• Provides 1:1 coaching and mentorship for onboarding newly hired team members.• Monitor and accurately report security and safety incidents for a variety of global assets for the client. Assesses various sources of intelligence to determine impact of client safety and risk.• Operates multiple security software programs to accurately measure risk and accurately record real-time updates to tracked risk events.

Moncks Corner, South Carolina, United States

• Created a standardized security operations center training program and published the content into the client’s proprietary interactive learning management system.• Managed current training documentation, and developed new training materials and job aids to support the program & ensure compliance.• Implemented solutions to decide personnel qualification standards, to universally audit team performance for security operation centers globally.• Provided instructor-led facilitation when requested by site security managers to onboard new SOC teams at other data centers across North America.• Utilized both ADDIE and SAM learning methodologies for assessing the best approach when creating adult-focused learning content.

Moncks Corner, South Carolina, United States

• Assist partner teams to conduct security system audits when commissioning new data centers.• Managed security patrols to mitigate security or safety incidents on 70+ data center campuses.• Provided access control services by managing ACLs & visitor requests within compliance of standard operating procedures.• Provided the client feedback of SOC security software to streamline operations and improve response time.

Moncks Corner, South Carolina, United States

• Manage alarm monitoring and incident management systems for a data center environment.• Generate reports for non-routine emergency and security violation events.• Identify security risks when monitoring systems, CCTV, and coordinating security response teams.• Use data analytics to determine if related alarm activations are due to system issues or real events.• Ensure the safety of personnel on campus by managing security team response, and coordinating emergency services to best assist medical scenarios.• Coordinate with facility operations teams to help resolve urgent data center maintenance emergencies.

Moncks Corner, South Carolina

• Provide mitigation to security risks while assisting the client with security services in a data center environment. • Coordinate movement of highly sensitive inventory in accordance with data center policy and procedures.• Respond to emergency events to mitigate risk to personnel, property, the surrounding community, or the client’s reputation.• Ensure personnel follow proper data center security and safety policies and procedures when patrolling the campus.• Remain adaptable when conducting different security assignments to service the client when last minute changes are requested.

Charleston, South Carolina Area

Receive calls for doctors inquiring about insurance information for their patients. Assist with members of the insurance companies and inform them of their benefits and insurance claims. Provide quality customer service and dynamically resolve any issues the customer may have.

Hanahan South Carolina

Warehouse & logistics industry. Help organize supplies in a warehouse environment. Keep an organized inventory of products for different types of material. Provide and package shipping material within deadlines. Work with teams to ensure goals are met.

Graphic Design

Majored in Commercial Graphic Design, Identity Branding, Elements of Design.

Education record

Additional skills that are included are a 10-hour OSHA Certification, Adult CPR Trained through the American Heart Association, Additional.