James Marlow

James Marlow Email and Phone Number

Helping Businesses Turn Every Customer Interaction into an Opportunity | AI-Powered QA Expert @ evaluagent®
James Marlow's Location
Willington, England, United Kingdom, United Kingdom
James Marlow's Contact Details

James Marlow personal email

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About James Marlow

New logo hunter | Enterprise & Commercial Accounts | MEDDPICC | Founding AE | 3 x Presidents Club Attendee | Startup I am a successful sales professional, with experience in multiple large multi-national organisations and startups. I'm skilled at building relations with all levels of decision-makers and opening doors to key accounts in new and existing markets, predominantly UKI and Europe.After 7 1/2 years at Zendesk growing the EMEA business, I was recruited as the first man on the ground at Dixa. Working closely with the Senior Leadership team to build and define the GTM. Moved to Revenue.io to help them grow and scale their EMEA presence.Recently, leading the charge in EMEA helping companies take advantage of the latest advancements in generative AI and LLM assistants for Quiq.Now taken on the challenge with Evaluagent helping organisations use AI-powered quality management and analytics solutions that help contact centers improve agent performance, ensure compliance, and enhance customer experience.My areas of expertise include Solution Selling, Strategic Sales, Coaching and Developing sales teams, SEM/SEO, CRM systems, and the implementation and best practice around customer service and customer experience. Recently, I'm becoming a subject matter expert in everything around generative AI and LLM space.

James Marlow's Current Company Details
evaluagent®

Evaluagent®

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Helping Businesses Turn Every Customer Interaction into an Opportunity | AI-Powered QA Expert
James Marlow Work Experience Details
  • Evaluagent®
    Senior Account Executive
    Evaluagent® Sep 2024 - Present
    Middlesbrough, England, Gb
    evaluagentCX elevates your customer experience via the intelligent automation of Insight, QM & Improvement
  • Revgenius
    Member
    Revgenius Oct 2021 - Present
    New York, Us
    RevGenius is a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!
  • Quiq
    Enterprise Account Director
    Quiq Jan 2023 - Sep 2024
    Bozeman, Mt, Us
    Quiq helps brands shift customer contact to digital messaging such as WhatsApp, Apple/Google business messaging. Once in messaging we overlay best-in-class LLM (Large Language Model) assistants to help customers self-serve or purchase.Typically we see a 25% deflection to messaging, between 60-80% self-service rates and circa 35% increase in transactional sales
  • Revenue.Io
    Uk Founding Sales Director
    Revenue.Io Jun 2021 - Jan 2023
    Los Angeles, Ca, Us
    First hire in the UK.- Developed go-to-market strategy for the UK market- Collaborated with marketing to create campaigns for demand generation- Generated $2.1 million pipeline business through territory prospecting- Identified product gaps through customer feedback in collaboration with product teams- Closed deals worth $500k within the first 6 months
  • Dixa
    Vp & Gm Of Uk & Ireland
    Dixa Jun 2018 - Jun 2021
    Copenhagen, Capital Region, Dk
    Scaled revenue from $0MRR to $600k MRR in 2 years- Created the go-to-market strategy for the UK- Worked with marketing to develop collateral and campaigns to support demand generation.- Built out the Sales, Pre-Sales, Success and Support team in the UK- Secured flagship brands such as Rapha Racing, Serenity Holidays, Epic Games and Trade Republic- Hosted customer events “Dixa Connect” to drive brand awareness- Work with the product teams to identify gaps based on customer feedback
  • Zendesk
    Enterprise Account Manager
    Zendesk Jun 2011 - May 2018
    San Francisco, California, Us
    First commercial hire in EMEA- Originally NB logo hunter, role switched to hybrid Hunter/Farmer role- Managed an existing book of business ($200k MRR)- Mentored and coached colleagues around sales development techniques, cold calling, email writing, and best practicesAchievements:2017 - 101%2016 - 120% (Presidents Club)2015 - 103%2014 - 110%2013 - 134%2012 - 233%

James Marlow Skills

Crm Mobile Devices Business Development Ppc Web Analytics Customer Engagement Seo Enterprise Software Customer Experience E Commerce Behavioral Targeting Multivariate Testing Sales Account Management Customer Relationship Management Marketing Strategy Lead Generation Digital Marketing Sem New Business Development Strategy Online Marketing Sales Operations Web Applications Google Analytics Google Adwords Online Advertising Snoring Search Engine Optimization Customer Service Customer Satisfaction Customer Retention Zendesk Pay Per Click

James Marlow Education Details

  • Brooklands College
    Brooklands College
    Physics And Computer Science

Frequently Asked Questions about James Marlow

What company does James Marlow work for?

James Marlow works for Evaluagent®

What is James Marlow's role at the current company?

James Marlow's current role is Helping Businesses Turn Every Customer Interaction into an Opportunity | AI-Powered QA Expert.

What is James Marlow's email address?

James Marlow's email address is sa****@****inz.com

What is James Marlow's direct phone number?

James Marlow's direct phone number is +141541*****

What schools did James Marlow attend?

James Marlow attended Brooklands College.

What are some of James Marlow's interests?

James Marlow has interest in Superbikes, Snowboarding, Airsoft.

What skills is James Marlow known for?

James Marlow has skills like Crm, Mobile Devices, Business Development, Ppc, Web Analytics, Customer Engagement, Seo, Enterprise Software, Customer Experience, E Commerce, Behavioral Targeting, Multivariate Testing.

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