Jamar Parrish Email & Phone Number

*contracted with Arizona State University Online Guiding students through the enrollment process managed a database of 150 undergraduate students enrolling in business, engineering, psychology and the many other programs of study offered at ASU Online. Participated in weekly team meetings to discuss performance data, prospective applicant concerns, and creative solutions to enhance team performance. Completion of daily self audits to ensure efficiency. Adherance to Title IV and FERPA compliance standards. Consistent performer meeting goals as recognized in several achievement awards. Working in a different capacity previously as Professional Scorer in 2005 and also 2009-2010 involved scoring K-12 reading, science and math assessment tests.

Assist associate and bachelor level students through advisement on programs of study guiding them through campus tour and facilitating application process. Assessing technical readiness resolving questions and concerns as well as educating student on campus policies and guidelines, familiarizing with the online environment. Monitoring of student progress and weekly communication via phone or email. January 2015 Student Success Factor Award 150% of plan.

Phoenix, Arizona Area

Building of brand awareness through presentation to prospective clients, value built in services offered, and expansion of business to new markets. Constantly developing better customer experiences, ensuring brand consistency, and executing brand management plans. Integral in strategy discussions and collaboration with creative team members and associated partners.

Worked within CRM database responding to email inquiries from prospective customers, performing needs analysis, and directing prospect to best options. Follow up through email and phone met daily goal of two appointments per day and maintained 12% closing ratio with aftercare and follow up keeping Customer Survey Index at 100%.

Communicated between development team and members setting benchmarks and goals for project completion. Drove social media campaigns as well as event promotion activities with a concentration on branding. Designed brand logos and obtained USPTO trademark for the company. Strong understanding of social and electronic media, experience with online interaction tools such as forums, blogs and other user-generated content platforms. Experienced in monitoring tools, strong solicitation writing, and demonstrated creative, outside-the-box thinking.

Phoenix, Arizona Area

Started on sales floor becoming proficient in presentation, negotiation and closing. Promoted to Assistant Sales Manager responsible for a team of eight, tracking and getting deals funded as well as recruiting, interviewing, and training of sales representatives. As a fleet internet sales manager handled internet traffic and incoming sales calls independently structuring deals to obtain lender financing. Team did over 75k gross profit and individually as a fleet manager typically 15-20k gross per month.

Broadcast Journalism And Mass Communication, Communication And Media Studies, 3.1

Master Of Administration, Project Management, 3.65