Jamar Stevenson Email & Phone Number

Houston, Texas, United States

Provide direct care and support to patients with mental illness or developmental disabilities in a psychiatric facility. Collaborate with the multidisciplinary treatment team to develop and implement individualized treatment plans based on patients’ needs and goals. Conduct and document patient assessments, including mental status examinations and risk assessments, to evaluate patients’ clinical status and identify potential safety concerns. Participate in treatment team meetings and case conferences, contributing insights and observations to inform treatment planning and coordinate care delivery.

Houston, Texas, United States

Monitor 30+ patients’ physical/emotional state and report unusual behaviors or physical ailments to medical staff. Supervise and train a team of psychiatric technicians, providing guidance, coaching, and performance feedback to ensure optimal patient care delivery. Coordinate daily operations of the psychiatric unit, including patient admissions, discharges, and transfers, to maintain efficient workflow and meet patient care needs. Collaborate with nursing staff, physicians, and other healthcare professionals to develop and implement individualized treatment plans for patients with mental health disorders. Facilitate group therapy sessions and psychoeducational groups, utilizing evidence-based techniques and therapeutic modalities to support patients’ recovery goals. Oversee the maintenance of patient records and documentation, ensuring accuracy and compliance with regulatory standards and facility policies.

Texas, United States

Provide Level I and II support for during installation and installation and test administration phases of the project.Assist with the configuration, testing and documentation of the systems as instructed in the project outline and scope.Provide level I and II technical support through telephone assistance during the installation and test administration phases of current projects by following guidelines and maintaining technical documentation.Ensure strict adherence to Service Level Agreements developed by senior management.Provide lab support and participate in pre-distribution launches and Beta tests.Maintain a current working knowledge of xBT test center hardware, monitoring devices and equipment as required to assure test center compliance with the latest standards.Provide technical assistance to client end-users for software applications, hardware/devices, logging and tracking service call and advancing problems for resolution. Provide frontline technical support to end-users via phone, email, and chat, troubleshooting hardware, software, and network issues to resolution. Diagnose and resolve technical problems related to desktops, laptops, and other IT peripherals, utilizing remote desktop tools and diagnostic utilities. Log and track support tickets in a help desk ticketing system, documenting troubleshooting steps, resolutions, and follow-up actions to ensure accurate and thorough record keeping. Maintain and update technical documentation, including knowledge base articles, user guides, and troubleshooting procedures, to facilitate self-service support and knowledge sharing.

New York, New York, United States

Liaise between the Project Manager, Project Coordinators, and client(s). Manage day to day operations and administrative functions, serving as the primary point of contact for employees.Maintain confidential employee and timekeeping records, also including performance evaluations, in compliance with privacy regulations and company policies. Manage access control systems, security badges, and visitor check-in procedures, enforcing security protocols ensuring the safety and security of facilities. Respond to employee inquiries and concerns, addressing issues professionally, and escalating complex matters to appropriate personnel. Acted as a liaison between project teams and external partners, fostering positive relationships and ensuring alignment with project goals and objectives.

Chicago, Illinois, United States

Respond to user inquiries and resolve technical issues related to hardware, software, network systems, and applications.Logging incidents and service requests, ensuring all relevant information is captured accurately and promptly.Maintaining awareness of security policies and best practices, and ensuring compliance with security guidelines when providing support.

Chicago, Illinois, United States

Led cross-functional teams in the planning and execution of multi-million dollar disaster relief projects, ensuring adherence to budget and timeline constraints. Coordinated with clients, contractors, and stakeholders to define project scope, objectives, and deliverables. Managed project resources, including personnel, equipment, and materials, to optimize efficiency and minimize costs. Implemented project management tools and methodologies, such as Agile and Salesforce, to streamline workflows and improve project outcomes.

Assist users with basic questions and guidance using various systems and applications.Updating and maintaining technical documentation, knowledge bases, and standard operating procedures.Providing remote support using remote access tools to troubleshoot and resolve issues on users' devices.Collaborating with other IT teams and departments to resolve complex issues and improve overall IT services.

Sugarland, Texas

Completed accurate cycle counts and inventory management for 1K+ pharmacies across the US. Conduct comprehensive audits of pharmaceutical inventory and distribution processes, including receiving, storage, picking, packing, and shipping, to ensure compliance with regulatory requirements and internal quality standards. Perform regular cycle counts and physical inventory checks to verify the accuracy of inventory records and identify discrepancies. Utilize inventory management systems and barcode scanning tech to track and trace products through the distribution center, ensuring 3% increase in accurate inventory control and traceability.

Spring, Texas, United States

Trained and mentored new pharmacy technicians, fostering a team-oriented and efficient work environment. Process prescription orders accurately and efficiently, including data entry, prescription filling, and medication labeling, utilizing pharmacy software systems to maintain patient records and ensure compliance. Perform inventory management tasks, including ordering, receiving, and stocking medications and supplies, to maintain adequate stock levels and minimize waste. Perform medication reconciliation and review, identifying potential drug interactions, allergies, and contraindications to ensure safe and effective medication therapy. Participate in pharmacy quality assurance activities, such as medication error reporting and medication safety initiatives, to improve medication management processes and patient outcomes.