Jamar Thomas Email & Phone Number

➢ Design and develop reports, dashboards, triggers, and visualizations while collaborating with internal technical and business teams to gather onboarding data.documentation, and reporting requirements. ➢ Perform Splunk environment scale-up, including new cluster member additions within a distributed environment and app creation to onboard data and ensure CIM compliance.➢ Utilize Splunk Enterprise to search, monitor, and analyze multi-source data and gain valuable organization cyber-security intelligence and insights.➢ Monitor Splunk for system health and performance issues and capacity planning, scalability, and optimization; configure and manage license pooling and compliance thresholds to avoid violation.➢ Manage AWS cloud services and tools to troubleshoot and automate infrastructure management tasks for Amazon Web Services deployments. ➢ Configure services per documented requirements and perform system improvement and reliability tasks while extracting data and utilizing info to create troubleshooting charts.➢ Implement and develop SIEM lifecycle management to detect environment vulnerably while working with the Linux operating system to troubleshoot and conduct administrative tasks.➢ Conduct index administration, maintenance, and optimization and communicated technical concepts effectively across technical and non-technical members.

➢ Collaborated across senior-level internal technical teams to gather onboarding data, dashboard creation documentation, and reporting requirements; assisted in report, dashboard, and trigger design and development.➢ Conducted Splunk data onboarding activities, including information parsing, and utilized Splunk Enterprise to search, monitor, and analyze multi-source data and gain valuable organization-wide cyber-security intelligence and insights.➢ Configured services per business requests and performed system improvement and reliability tasks, including system upgrades, patching, and conducting cyber security system securing tasks across multiple enclaves.➢ Created Splunk user roles and end-user account privileges and performed Splunk performance and data quality issue resolution.

➢ Identify sales and business development opportunities and implement strategies to increase market resilience and generate new leads and contracts. ➢ Lead HVAC technician team and manage new client projects and installations while providing clients with timely, professional product and system service.➢ Investigate company and individual needs to secure new opportunities, cultivate new client relationships, formulate strategies to ensure adequately maintained, and foster strong relations across residential and business customers.➢ Manage all business components, including bookkeeping, service scheduling, parts procurement, HVAC operations, troubleshooting tasks, and equipment issues resolution.

Diploma Hvacr/Epa, Heating, Air Conditioning, Ventilation And Refrigeration Maintenance Technology/Technician (Hac, Hacr, Hvac, Hvacr)

Associate Of Science - As, Electrical, Electronic And Communications Engineering Technology/Technician