Jon Maybin Email & Phone Number

Round Rock, Texas, United States

-Troubleshooting, repair and certification testing of Tintri virtual machine controllers and Dell servers.-Quantum i6k tape library testing and repair.

Pflugerville, Texas, United States

-Perform root cause analysis and identify potential corrective actions for all incoming defects with customer shipments.-Assess immediate containment and permanent improvement actions, and how team members could improve performance.-Maintain communication with management for completion of customer shipments.

Austin, Texas, United States

-Network Analyst, Technician Assistant-Research and provide updated computer system security programs.-Assist technicians with fiber optics, network/data cabling, wireless networking solutions and business telephone installation/integration.

Austin, Texas Area

-Provide first-line investigation for client’s voice and data networks.-Owning incidents and requests from ticket creation to resolution.-Keep customers informed of progress.

Austin, Texas Area

- Supervise the service department computer technicians and work with the service management with any duties as necessary.- Resolve IT issues throughout the store as necessary.- Perform computer technician duties.

Austin, Texas Area

- Perform hardware repairs and upgrades for Desktops and laptops, as well as smartphones.- Troubleshoot software related issues on Windows PC’s.- Build custom PC’s.

Austin, Texas Area

- Inform customers about available products and services, process and maintain applicable paperwork and records; answer questions regarding financing and savings opportunities.

Austin, Texas Area

- IT support for Home Depot employees- Resolved issues with Computer, Hardware & point of sale systems

Associate'S Degree, Network Security Technology

Associate'S Degree, Digital Forensics