Head Of Sales Operations
Current
Mar 2020 - Present
AeroLeads people directory · profile
James Mayes Email & Phone Number
Head of Sales Operations at Trustonic
at
Trustonic
1 work email found
@trustonic.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Sales Operations at Trustonic
Location
Dorking, England, United Kingdom
Who is James Mayes? Overview
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Quick answer
James Mayes is listed as Head of Sales Operations at Trustonic at Trustonic, based in Dorking, England, United Kingdom. AeroLeads shows a work email signal at trustonic.com and a matched LinkedIn profile for James Mayes.
James Mayes previously worked as Head of Sales Operations at Trustonic and Commercial Manager - Surface products at Microsoft. James Mayes holds Ba (Hons), Combined Studies; Marketing from Demontfort University.
Company email context
Email format at Trustonic
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{first}.{last}@trustonic.com
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Profile bio
About James Mayes
I'm a commercially minded, yet customer-centric professional who's proudly helped leading innovative Tech businesses grow for nearly 20 years. Experienced across B2B, B2C, plus matrix-style and international organisations I have a knowledge base, skill-set and personable style to help develop strategy, drive sales channels and manage partners/distribution.Key skills:• Commercial strategy design development; driving success & ROI through £/$m commercial & contractual negotiations• Nurturing Partner relationships to differentiate and drive success in a crowded space • Influencing and peering with senior management within Sales, Marketing & Operational teams • Problems aren’t always simple, will willingly help the wider team • Mentor and coach to new and experienced staff • Championing diversity, inclusion and well-being in my teams, including Mental Health awareness
Listed skills include Mobile Devices, Proposition Development, Telecommunications, Product Management, and 22 others.
Current workplace
James Mayes's current company
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15 roles
James Mayes work experience
A career timeline built from the work history available for this profile.
Commercial Manager - Surface Products
Commercial management ($7m budget) to drive and grow YoY sales of the Surface device suite (Pro, Laptop, Book & Hub) to SME & Enterprise customers via direct, distribution and reseller relationships.
Jan 2018 - Jan 2020
Business Manager
• Reporting to the Sales Director; responsible for the team's ‘rhythm of business’ to achieve UK, EMEA and Worldwide expectations• Trusted with significant FY18 organisational planning and strategy; all confidentially managed• Built and deployed plans to enable greater team diversity, inclusion & overall employee satisfaction
Jan 2017 - Nov 2017
Head Of Soho Business (Defined As 1-10 Employee Businesses)
• Overall SoHo Channel and Trading responsibility across Retail & Franchise, Online, Telesales, Desk based account management, and key partners. Achievements: o Grew revenues 5% YoY through up-selling Cloud and Security solutions, against a backdrop of declining mobile revenueo Improved customer retention to achieve Industry leading churn of <11%o Built and executed plan to achieve 45% of SoHo new connections in Retail - increasing Business’s Retail share from 6% to 10%
Aug 2014 - Apr 2016
Head Of Vendor Management - Devices Uk
• Responsible for building deep, trusted & valuable relationships between O2 and their device vendors / platform partners to aid Trading and Sales Channel execution. Achievements:o Led quarterly contractual & commercial negotiations returning +£20m/pa cash savings o Led eco-system strategy for greater customer choice. Growing O2’s Windows Phone share from 2% to 13% (vs. BlackBerry) and pushing Android up tiers to challenge iOS• Highly respected and trusted across the Telefónica Devices Group (Spain, Germany & LATAM) to present UK asks in a clear, yet culturally sensitive manner to senior device vendors and partners.
Dec 2011 - Jul 2014
Senior Manager; Applications & Blackberry Product Management
• Brought strategic and commercial leadership to the BlackBerry team (3). Achievements: o Led UK case for a significant (£m) BlackBerry settlement after prolonged service outage o Careful negotiations to achieve £m Service Access Fee (SAF) cash rebate o Awarded ‘Team of the Year’ at O2’s Marketing Conference (2010) • Led cross-functional team (Marketing, Procurement, Legal) to secure contractual revenue-share agreements with Nokia, Microsoft & RIM ‘App Stores’
Feb 2010 - Dec 2011
Group Vendor Manager (Devices)
Owned UK Vendor relationships with HTC, LG, Nokia, Samsung and Sony Ericsson to achieve commercial and strategic advantage for O2
Jul 2008 - Feb 2010
Device Online Community Manager
Hybrid marketing role using Online and Devices knowledge to attract customers to ‘Mobile Guide & Reviews’ on www.o2.co.uk, achieving: o +40% in YoY visitors (4.8m) o 50k/pm visitor referrals into www.o2.co.uk/shop driving £0.2m/pa revenueo £0.3m/pa service cost-avoidance via over-the-web device software updates
Jul 2006 - Jul 2008
Online Marketing Manager
Instigated and delivered marketing & sales activities to grow orders, revenue and market share of BT Business Broadband and Applications, specifically:o +22% YoY visitor growth through search marketing and affiliate programmes o +11% order conversion though enhancements to online ordering funnel
Jul 2002 - Jun 2006
Online Store Marketing Manager
Grew order conversion from 1.5% to 3.2% and tripled £200k revenue target by growing the product catalogue by 40% whilst reducing upload time by 60%
Jul 2002 - Jul 2004
Global Campaigns & Brand Manager
- Helped secure global sponsorship of a leading World Superbike team to grow the C&W brand whilst reducing Corporate customer retention- Custodian of all global print and online advertising creative within the UK and USA
Jul 2001 - Jul 2002
Marketing Executive (New Media: Field Sales Marketing)
- Co-created and implemented the marketing plan of a new UK online channel “Bluefield” targeting small businesses with IT services and support- Project managed delivery of www.cw.com/events with new online booking to give £10k/pm savings - Quarterly forecasting and on-going management of the annual Business Online budget (£400k/pa)
Jun 2000 - Jul 2001
Marketing Executive
Internet Network Services Ltd
Sep 1999 - Jun 2000
Marketing Executive
Aug 1998 - Sep 1999
Marketing Executive
Tie/Communications (Uk) Ltd
Jun 1997 - Aug 1998
3 education records
James Mayes education
Ba (Hons), Combined Studies; Marketing
Demontfort University
A-Levels, Media Studies, Psychology And Law
Guildford College Of Further And Higher
Gcse'S
Therfield School
FAQ
Frequently asked questions about James Mayes
Quick answers generated from the profile data available on this page.
What company does James Mayes work for?
James Mayes works for Trustonic.
What is James Mayes's role at Trustonic?
James Mayes is listed as Head of Sales Operations at Trustonic at Trustonic.
What is James Mayes's email address?
AeroLeads has found 1 work email signal at @trustonic.com for James Mayes at Trustonic.
Where is James Mayes based?
James Mayes is based in Dorking, England, United Kingdom while working with Trustonic.
What companies has James Mayes worked for?
James Mayes has worked for Trustonic, Microsoft, O2 (Telefónica Uk), Bt (Bt Retail), and Cable & Wireless.
How can I contact James Mayes?
You can use AeroLeads to view verified contact signals for James Mayes at Trustonic, including work email, phone, and LinkedIn data when available.
What schools did James Mayes attend?
James Mayes holds Ba (Hons), Combined Studies; Marketing from Demontfort University.
What skills is James Mayes known for?
James Mayes is listed with skills including Mobile Devices, Proposition Development, Telecommunications, Product Management, Customer Experience, Mobile Communications, Mobile Internet, and Mobile Technology.
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