Jamie Meurant Email & Phone Number

Whitsunday Islands, Queensland Australia

Airlie Beach, Whitsundays, Queensland Australia

Managing 2 successful travel stores in the main street of Airlie Beach with a strong emphasis on feeding our property network of hostels and owned products within our sales to strengthen the brand.Tour sales and provider of information on the local area and Australia wide, New Zealand & Fiji products varying from overnight sailing trips, day trips, local attractions, travel and accommodation packages.Reception Supervisor role included all aspects of a Front Desk operations and training including customer service, reservations, check-ins, check outs, night audit and balancing shifts while supervising a quality team.Marketing roles include attending Tourism Whitsundays and other networking functions. Holding the Tourism event Mingle from the invitations to hosting the event. Locally promoting the properties to other agents with marketing visits with brochure runs.

South Molle Island, Whitsunday Islands, Queensland Australia

Assistant Resort Manager & Marine Operations and SalesManaged an island resort hotel and bar while providing above standard service in guests liaison, hotel reception, reservations, night audit, marine operations, and HR.Managed operations for an overnight sailing product from reservations, marketing, staffing, catering, maintenance and hosting.Marine Operations included crewing on a sailing catamaran, transferring via speedboat guests and staff from South Molle to Daydream Island and radio com’s.

Airlie Beach, Whitsundays, Queensland Australia

Sales consultant and information advisor on the local area varying from overnight sailing trips, local attractions, travel and accommodation and packages.Diverse reservation and sales techniques used for email, web and live web chat enquiries or bookings. All while running a fast paced front desk and internet cafe.Varied clientele which included the high end or corporate market, budget conscious families, minors on weekends and well-travelled budget backpackers.

Airlie Beach, Whitsundays, Queensland Australia

ReceptionistReception role included all aspects of a Front Desk operations including customer service, reservations, check-ins, check outs, night audit and balancing shifts.Travel AgentTour sales and provider of information on the local area and Australia wide tourism products varying from overnight sailing trips, local attractions, travel and accommodation packages.Varied clientele which included the high end or corporate market to the budget conscious families and haggling backpackers.Reservations for agent booking packages combining overnight sailing, accommodation and island adventures.Marketing the Beaches brand with brochure runs and agent visits of Main Street agents.

Shute Harbour, Whitsunday Islands, Queensland Australia

Retail Manager, Terminal Operations Manager & Check in Tour OperationsofFantasea at Shute Harbour, Fantasea on the Esplanade and Reef BoutiqueDepartment budgeting and staffing for 3 sites which included hiring, rosters, training, discipline and termination process. Diverse sub business included two travel booking office’s, cruise check-ins and departure officeRetail outlets included the only Boutique on the reef and Fantasea Café on the Esplanade - Sourcing new retail lines and updating store layouts.Sales and Marketing role included attended meetings to generate ideas for the local market, Marketing with brochure runs and agent visits of local booking agents, also hosting functions for agents and community events.Achievements Customer Service of the Year Award 2005

South Molle Island Resort, Whitsunday Islands, Queensland Australia

Assistant Front Office and Duty ManagerProviding above standard service in guests liaison, hotel reception, reservations, night audit, tour bookings, and switchboard / radio communications and security.Front Desk and Tour BookingsReception, reservations, tour bookings, switchboard, cash management and closing of hotel. Also providing travelers with local knowledge including accommodation, dining, tours and packages for island resorts. This property also owned Whitsunday Wanders Resort and worked shard the desks.Achievements Employee of the Month Awarded February 2003

Long Island, Whitsunday Islands, Queensland Australia

Front Office and Island HostFood preparation and cooking, waiting on tables, bar service, function work to becoming maitre d’Then promoted to Front Office, reception, reservations, night-audit and tour sales before become the island host.

Brisbane, Australia

Night Restaurant ManagerSeating 145. This role required competently undertaking any task to ensure the best interest of the cafe, staff and above all the customer.

Diploma, Family And Consumer Sciences/Human Sciences Communication, Certificate

Graduated Year 12