Jamie Meurant Email and Phone Number
The Whitsundays has been my humble home for over 22 successful years after moving from Brisbane where I excelled in Food & Beverage including customer service, barista, bartending and cooking. Since then I have spent 18 years growing in many diverse roles in Resorts, Tourism and Sales. Beginning on island resorts which I have revisited over the years. It all started at the bottom in the commercial kitchens, then quickly climbing through the restaurants to the maitre d’. This led to moving into and excelling in front office reservations, night audit, reception, tour sales and island hosting. My next role was to become the Assistant Front Office and Duty Manager at a larger resort nearby. Experiences here covered the running of the hotel, security and radio communications, as well as other unique roles, including crew on a commercial sailing catamaran to coordinating medical airlift evacuations as a resort first aid officer.Years later I return to the resort which had transformed into a smaller boutique-sized as the Assistant Resort Manager. This role was extremely hands-on managing and working in all departments from reception, housekeeping, gardening, maintenance, bartending, kitchen, marine and vessels, marketing and accounting.I have spent many years in hotels, hostels and travel businesses predominantly in the main street of Airlie Beach including Koala Resort Backpackers, Whitsunday Wanderers Resort, Beaches Backpackers & Beaches Travel, Base and Nomads Resort & Mad Travel.
Explore Whitsundays Sailing Adventures
View- Website:
- explorewhitsundays.com
- Employees:
- 5
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Sales And Marketing ManagerExplore Whitsundays Sailing Adventures Nov 2016 - PresentWhitsunday Islands, Queensland Australia -
Travel ManagerNomads World Hotels Mar 2013 - Oct 2016Airlie Beach, Whitsundays, Queensland AustraliaManaging 2 successful travel stores in the main street of Airlie Beach with a strong emphasis on feeding our property network of hostels and owned products within our sales to strengthen the brand.Tour sales and provider of information on the local area and Australia wide, New Zealand & Fiji products varying from overnight sailing trips, day trips, local attractions, travel and accommodation packages.Reception Supervisor role included all aspects of a Front Desk operations and training including customer service, reservations, check-ins, check outs, night audit and balancing shifts while supervising a quality team.Marketing roles include attending Tourism Whitsundays and other networking functions. Holding the Tourism event Mingle from the invitations to hosting the event. Locally promoting the properties to other agents with marketing visits with brochure runs. -
Assistant Resort General ManagerKoala Adventure Island Aug 2011 - Mar 2013South Molle Island, Whitsunday Islands, Queensland AustraliaAssistant Resort Manager & Marine Operations and SalesManaged an island resort hotel and bar while providing above standard service in guests liaison, hotel reception, reservations, night audit, marine operations, and HR.Managed operations for an overnight sailing product from reservations, marketing, staffing, catering, maintenance and hosting.Marine Operations included crewing on a sailing catamaran, transferring via speedboat guests and staff from South Molle to Daydream Island and radio com’s.
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Travel ConsultantAirliebeach.Com Jan 2009 - Aug 2011Airlie Beach, Whitsundays, Queensland AustraliaSales consultant and information advisor on the local area varying from overnight sailing trips, local attractions, travel and accommodation and packages.Diverse reservation and sales techniques used for email, web and live web chat enquiries or bookings. All while running a fast paced front desk and internet cafe.Varied clientele which included the high end or corporate market, budget conscious families, minors on weekends and well-travelled budget backpackers. -
Travel ConsultantBeaches Backpackers Jan 2009 - Jan 2011Airlie Beach, Whitsundays, Queensland AustraliaReceptionistReception role included all aspects of a Front Desk operations including customer service, reservations, check-ins, check outs, night audit and balancing shifts.Travel AgentTour sales and provider of information on the local area and Australia wide tourism products varying from overnight sailing trips, local attractions, travel and accommodation packages.Varied clientele which included the high end or corporate market to the budget conscious families and haggling backpackers.Reservations for agent booking packages combining overnight sailing, accommodation and island adventures.Marketing the Beaches brand with brochure runs and agent visits of Main Street agents. -
Cruise Terminal Operations And Retail ManagerFantasea Cruising Nov 2004 - Nov 2008Shute Harbour, Whitsunday Islands, Queensland AustraliaRetail Manager, Terminal Operations Manager & Check in Tour OperationsofFantasea at Shute Harbour, Fantasea on the Esplanade and Reef BoutiqueDepartment budgeting and staffing for 3 sites which included hiring, rosters, training, discipline and termination process. Diverse sub business included two travel booking office’s, cruise check-ins and departure officeRetail outlets included the only Boutique on the reef and Fantasea Café on the Esplanade - Sourcing new retail lines and updating store layouts.Sales and Marketing role included attended meetings to generate ideas for the local market, Marketing with brochure runs and agent visits of local booking agents, also hosting functions for agents and community events.Achievements Customer Service of the Year Award 2005 -
Resort Assistant Front Office ManagerSouth Molle Island Resort Aug 2002 - Dec 2004South Molle Island Resort, Whitsunday Islands, Queensland AustraliaAssistant Front Office and Duty ManagerProviding above standard service in guests liaison, hotel reception, reservations, night audit, tour bookings, and switchboard / radio communications and security.Front Desk and Tour BookingsReception, reservations, tour bookings, switchboard, cash management and closing of hotel. Also providing travelers with local knowledge including accommodation, dining, tours and packages for island resorts. This property also owned Whitsunday Wanders Resort and worked shard the desks.Achievements Employee of the Month Awarded February 2003 -
Resort Host And Customer Service AgentLong Island Resort Nov 2000 - Aug 2002Long Island, Whitsunday Islands, Queensland AustraliaFront Office and Island HostFood preparation and cooking, waiting on tables, bar service, function work to becoming maitre d’Then promoted to Front Office, reception, reservations, night-audit and tour sales before become the island host. -
Restaurant ManagerThe Coffee Club Australia May 1999 - Aug 2000Brisbane, AustraliaNight Restaurant ManagerSeating 145. This role required competently undertaking any task to ensure the best interest of the cafe, staff and above all the customer.
Jamie Meurant Skills
Jamie Meurant Education Details
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North Point CollegeCertificate -
Camp Hill High SchoolGraduated Year 12
Frequently Asked Questions about Jamie Meurant
What company does Jamie Meurant work for?
Jamie Meurant works for Explore Whitsundays Sailing Adventures
What is Jamie Meurant's role at the current company?
Jamie Meurant's current role is Tourism and Hospitality Professional.
What schools did Jamie Meurant attend?
Jamie Meurant attended North Point College, Camp Hill High School.
What skills is Jamie Meurant known for?
Jamie Meurant has skills like Sales Management, Management, Operations Management, Team Management, Hotel Management, Backpacking, Marine Operations, Receptionist Duties, Front Office, Reservations, Product Marketing, Online Marketing.
Who are Jamie Meurant's colleagues?
Jamie Meurant's colleagues are Ruth Grundy, Jim Theroux, Ashlee Power.
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