Primary contact providing technical support to key global accounts needing specialized adhesive labels for the automotive industry.

• Achieved a 30% increase in customer visits and projects entered using stage-gate process with key direct accounts. This was achieved by scheduling quarterly visits with customer, distributors and follow-up with leads from trade shows.• Managed accounts generating $12MM in revenue accounts by identifying value for legacy and new products. • Initiated and managed tech service projects to grow resins and polymers sales in targeted markets focused on formaldehyde-free products, Alkyl… Show more • Achieved a 30% increase in customer visits and projects entered using stage-gate process with key direct accounts. This was achieved by scheduling quarterly visits with customer, distributors and follow-up with leads from trade shows.• Managed accounts generating $12MM in revenue accounts by identifying value for legacy and new products. • Initiated and managed tech service projects to grow resins and polymers sales in targeted markets focused on formaldehyde-free products, Alkyl Phenol Ethoxylate free products, low VOC’s, polyamides and hyperdispersant. • Partnered with regulatory affairs team ensuring compliance of new technology with local and global anticipated regulatory requirements to retain $400k account. Show less

Manage application projects for the Composite Group North America region as well as assist in new polymer development and commercial scale-ups.

• Application support for Engineered Substrate Global Business.• Formulation experience with acrylic emulsions, styrene-acrylic polymers, and polyurethanes.• Provided structure-property consultation to research and development team, from polymer synthesis to commercial scale-up.

• Provided technical support service for customers in the specialty paper, paperboard, graphic arts, fiberglass-mat construction industry.• Screened and qualified products for pilot scale-up and production.• Developed new application tests for shear stability and product testing.

• Ran application tests and developed database of 20 acrylic polymers in a binder study for product brochure.• Conducted technical service application testing for polymer solving shear stability issue saving over $300,000 in sales.• Evaluated polymers for fiberglass mat, tape release systems, paper coatings, filtration applications and wipes.