As an Operations Manager at Ice Industries, I oversee the daily operations of the manufacturing plant, ensuring the quality, efficiency, and safety of the production processes. I have more than 14 years of experience in the manufacturing industry, starting as a press operator and advancing through various leadership roles.I am passionate about improving the performance and productivity of the plant, as well as the well-being and development of the employees. I plan and maintain work schedules, update procedures and policies, perform customer service activities, and handle accounts receivable, billing, and payroll duties. I also collaborate with other managers and supervisors to coordinate cross-functional projects and initiatives. I have a proven track record of delivering results, reducing costs, increasing customer satisfaction, and fostering a positive and respectful work environment.