Pre-sales Manager for North Africa

Juniper Networks is the industry leader in network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems.MAJOR ACCOMPLISHMENTS:• Provide both strategic and day to day technical expertise and support for assigned accounts and partners. Develop strong technical relationships at the highest levels within the accounts and partners.• Manage the timely, accurate and quality delivery of Juniper Networks products and technical support to these strategic accounts as required to meet sales goals. • Work with Account Managers to identify, qualify, and develop opportunities within the account.• Work with Partner Account Managers to develop technical Partner capabilities to sell and support Juniper Networks products• Develop technical expertise within the accounts and partners by delivering leading edge technical presentations and training on Juniper Networks products. • Provide timely feedback to Juniper Networks product managers to help drive customer-focused solutions. • Drive Juniper Network’s technical leadership and innovative networking solutions in strategic opportunities to meet sales and business objectives. • Act as the primary technical support for Beta sites. Contribute to the development of account plans with the sales team and leverage the account plans to further achieve business and revenue objectives. • Act as the single face to the customer on all Juniper Networks technical issues. Focus on customer driven solutions

Ooredoo Tunisia is the first mobile operator in Tunisia in terms of market share.Jamel was the team leader responsible of design and implementation of the IP/MPLS multi-services Backbone, core focus on the IP packet based infrastructure supporting Signalling, Voice, and Data services.MAJOR ACCOMPLISHMENTS:• Team Leader for IP/MPLS project• Writing of bids to buy IP/MPLS solution• Design and integration of different services in the IP/MPLS Backbone: R4, SGSN, VMS, STP platforms,• HLD redaction to design and integrating services (DCN, R4, VOMS…).• LLD redaction to design and integrating services (DCN, R4, VOMS…).• Prepare and maintain technical documentation related to the Juniper Networks based router and Cisco Switches,• Develop and maintain fault diagnosis procedures to support effective fault resolution,• Study of technical comparison of the various products of the market (Juniper, Cisco, Huawei…),

Systems design, installation and troubleshooting. Assisted in the completed design and implementation of LAN, MAN and WAN networks. Integrated data network design, data communications design and troubleshooting. Pre-sales support and system design. Post-sales training, procedure development and documentation of systems at all levels, from the physical through the application layers.

ETIC INSA Technologies is the Junior-company of the INSA of Lyon. It has been a member of the National Confederacy of Juniors -Companies for more than 20 years. Project manager for a study number 778 for Metadist company - the implementation of a dynamic Web site with Php and MySql.

My final study project was in the PRISMA (Production and Data Processing of the Industrial Systems) laboratory. Subject of the research: Design and implementation of a tool of applicative cartography of the