Jamel B. Email & Phone Number

Plano, Tx, Us

Dallas, Texas, United States

Dallas/Fort Worth Area

PECO Pallet, Inc. – Irvington, NY 05/17– Present Customer Service Manager – Remote (05/17-present)Manage the daily operations of Sam's Total Pallet Management (TPM) Network and Walmart Distribution Centers (DCs) and pallet sort facilities across the company network. Resolve paperwork issues ensuring shipping and receiving confirmations at the depots, distributors, and carrier sites. Creates weekly and monthly issue load schedules for Sam's DCs in AR, TX, FL, and NC. Assist with the set-up and training of Sam’s Club locations on RedLink to enter pallet returns into the system.  Run daily open returns and issue load reports confirming shipments and recoveries for all orders.  Track open returns within the Walmart DC, Reverse Logistics Centers (RLC) and Sort Distributors (SD) network, managing the returns and transfers that are created for each site and ensuring PECO pallets are returned to the company.  Resolve issues with bills of lading (BOLs) and delivery disputes at the depot level. Perform annual audits at customer sites to ensure the reporting of pallet quantities is correct.  Create weekly issue loads for Sam’s DCs ensuring the correct number of onsite pallets needed to send freight to stores serviced by the distribution center. PECO Pallet, Inc. – Irvington, NY 09/15 – 05/17Field Representative Trained Sam’s Club employees to place pallet orders using the company software.  Audited Renter and Distribution Centers; performed counts at Sam’s Clubs to get an average number of PECO’s pallet at each location.

Dallas/Fort Worth Area

Andrews Distributing – Dallas, TX 03/15 – 07/15Account Manager – Red Bull Sold Red Bull and merchandised displays and store sets to small format accounts including QuikTrip, RaceTrac, Walgreens, and CVS. Used current market data and buying trends to inform customers on how the product is performing in the market.

The Galleria-Dallas, Tx

Tommy Bahama – Dallas, TX 08/14 – 03/15Visual MerchandiserSet and maintained company merchandising standards for the Dallas Galleria store; sent weekly visual recaps to the Regional Visual Merchandising Manager. Set men's and women's windows every week, styling outfits using new items and current fashion trends. Assisted with floor coverage and sales as needed. Handled weekly sales recap reporting and ran daily receiving reports; prepared inventory and maintained stock levels on the sales floor.

Fossil Group – Dallas, TX 04/13 – 08/14Merchandising CoordinatorImplemented the company’s merchandising plans in Dillard’s, Belk’s, Nordstrom, and Macy’s, creating visual brand awareness and training selling new employees and current specialists on product knowledge. Used visual merchandising guides for the quarterly reset of products. Reported weekly and monthly sales figures to management.  Worked with the Account Sales Manager to develop and facilitate sales contents at various locations

Spin Master – Dallas, TX 08/11 – 02/13Retail Sales & Merchandising Representative Set merchandise for all company product according to planogram guidelines at various retail locations. Built and maintained positive relationships with regional managers and store managers for accounts including Toys “R” Us, Target, and Walmart. Conducted audits and surveys ensuring planogram items and new products maintained their integrity.  Pulled product, set features, kickbacks, and pod trends with appropriate pricing and rollback tags ensuring top sales in the market; performed market resets and new product installations

Sprint Prepaid Group – Dallas, TX 09/07 – 07/11Territory Representative Educated and trained distributors, retailers, and customers on offers, plans, and products from the Spring Prepaid Group. Assisted Boost and Virgin Mobile grow their brand on a national level through accounts that included Best Buy, Target, and Walmart throughout the Dallas/Fort Worth, Waxahachie, and East Texas territory.  Created a business plan and marketing strategy for each account and reviewed it monthly with Store Managers and Owners.  Implemented a productivity tracker to recognize market trends and used the information to assist dealers with improving their sales.  Trained District and Store Managers and Retail Selling Representatives on key selling points and product specifications; conducted store visits that included merchandising and sales training with role-playing exercises for staff members.

Dallas/Fort Worth Area

Warner Music Distribution Group – Miami, FL & Dallas, TX 10/97 – 03/07Field Sales Representative Built and maintained 70+ accounts for independent retailers to large chain stores including Sound City Music, Walmart, Sam Goody, Best Buy, Borders Books, and Target in a territory that included Dallas/Fort Worth, East Texas, and parts of Louisiana. Implemented sales, marketing, and merchandising plans with retailers to promote artist awareness and increase account sales. Grew an independent account to the number one independent retailer in Dallas/Fort Worth and the Top 200 nationally.  Negotiated the first ever “Rap In-Store” Event at a mall location leading to being recognized as the “Best in Market” with increased mall traffic leading to more events.