Jamel Ways Email and Phone Number

Office Manager on the Leadership Team for Keller Williams! Bring my experience and talents to Team KW!

Office Manager focused on graphics, social networking, marketing, and accounting. Responsible for decisions driving the direction of the company and overseeing growth plans.

Office Manager for the Lincoln City Council. Provided exceptional support for all 7 members. Kept the department in great standing by ensuring excellence in Office Management.

In providing administrative support to the Department Chair and Vice Chair of the Chemistry Department, I also worked closely with the Faculty of the Chemistry Department . I assisted the Department Chair in planning, organizing and scheduling the Chair's activities. Responsible for daily operations and administrative details in the Chair's Office. Prepared correspondence, compiled reports and responded to inquiries. Collected and dispersed statistical information for the department. Organized and managed the calendar for the Department Chair. Effectively and professionally interacted with the University community. Coordinated meetings for the Department Executive Committee, Faculty and the Chemistry Industrial Advisory Board. Oversaw business communications from the Chair's office to alumni and donors. Prepared correspondence; compiled annual reports for faculty and processed faculty payroll information. Organized and managed the Chemistry on line Course Evaluations; including tracking data and maintaining databases for the Vice Chair.Served on the Chancellors Committee for the Status of People of Color, and the Vice President of the Arts & Sciences Staff Council. As part of the A&S Staff Council:We solicit and discuss concerns and ideas from staff and raise them to the dean as needed.We act as a sounding board for the dean when deciding college policies and procedures.We promote and create opportunities for professional development, networking, and recognition. We are a cross section of the staff and do not represent the opinions of the staff as a whole. We work transparently and communicate regularly. We are from Business Support, Lab Support, Office Support, Technical Support, and Advising/Outreach.By Staff, For Staff!

Held the role as Administrative Assistant II in the Cancer Institute. Providing administrative assistance to Cancer Nurse Navigators, Outreach Navigators, Survivorship Navigators, Smoking Cessation Counselor, Marketing and Cancer Staff. Serving as support with community outreach with priority concentration on the minority population. Answered phones, directed customers to proper destinations, created and updated forms, maintained files, compiled statistical data, database entry, assisted with community projects, and general secretarial functions. Position ended due to a government grant that did not renew.

Sr. Medical Claim Representative duties included; Injury claim handling and management, claim settlements, Bodily Injury Claim settlements, and payment allocations concerning auto injuries. Assistance with liability concerns and coverage through insurance industry's best practices. Assistance with subrogation file management. Promoted from Auto Claim Rep to Sr. Medical Claim Rep. Experience with auto and property estimations and restoration fulfillment through contracting, negotiations and insurance resources. Extensive verbal and written communications with customers, government, county and city officials. Assisted insureds, claimants and agents in a broad range of tasks including policy and state specific legal comprehension, medical billing/compensation, auto body, and property settlements. Served on the Employee Board of Directors - assisting with office activities, and company wide employee recognition programs. Began in the Allied Call Center to enhance company knowledge. Left company after position was relocated to Des Moines Iowa.

During my ten years with State Farm, I served in five increasingly responsible positions - Life/Health Records Clerk; Policy Service Clerk II; Claim Service Assistant III; Policy Administrative Assistant III; Underwriting Assistant IV. Extensive communication (verbal and written) with customers, underwriters, agents, county and city officials. Acted as lead worker for a unit of 6 co-workers; trained and mentored new employees. Assisted Claim Representatives in a broad range of tasks including letter composition and draft settlement verification. Claim processing; data entry; complaint and problem resolution; research and development of forms. Verified and reconciled medical bills and payments; handled and directed incoming calls from agents and customers; file creation and maintenance. Assistance to underwriters with policy issuance. Acted as support for staff and customer service in all areas with excellence. Resigned with company after the Fire Public Protection Class Department closed.