James Sullivan Email & Phone Number

Columbia, Pa, Us

Lead and manage day-to-day operations of division, overseeing all aspects of business to ensure operational efficiency and effectiveness. Design and develop comprehensive project management curriculum for field leadership, enhancing leadership capabilities and improving project outcomes. Establish streamlined hand-off process from estimator to operations, ensuring smooth project execution and customer satisfaction. Develop key performance indicators (KPIs) for all field staff, driving accountability and continuous improvement. Foster process-driven culture focused on developing internal leadership while building scalable model for business. Enhanced revenue growth, increasing division revenue from $2.3M in 2021 to $4.4M in 2022 topacing for $6.7M calander year 2023Boosted gross profit margins from 34% to 42%, achieving significant bottom-line results for division.Devised and implemented retention strategies, maximizing annual employee retention from 0% to 47% through innovative training and development programs.Spearheaded growth initiatives, expanding team from 14 to 45 painters within one year through strategic hiring and training programs.

Industry-leading design/build general contractors specializing in tenant improvement and large ground-up construction projects. Oversees all aspects of designing, planning, and executing projects; includes contract negotiation, permitting, project start-up, stakeholder relations, and buy-in, as well as hands-on participation in construction and final reviewsSecures and onboards new customers; drafts contracts, in addition to managing change order, expectations, and invoicingHires, trains, and continuously coaches project teams; develops compensation packages for all new hiresDrafts and negotiates mutually beneficial employee and subcontractor contractsCreated and standardized all financial reporting systems, inventory controls, and project-related templatesSignificantly expanded business capabilities; grew operations from a single $2 million project in 2019 to $18+ million in project value per annum within three years; currently on pace to exceed $30 million per annum by 2024.

Independent disaster restoration and facility services firm specializing in fire and water damage rebuilds, mold remediation and inspection, and emergency response, as well as commercial carpet and tile cleaning, duct cleaning, and duct sanitization. Led and managed 100+ insurance claim-based restoration projects ranging from $750K to $1.5 million within 12 months, leading to $4.3 million in new revenue; largest company project prior to tenure was $100KSpearheaded a process that enabled project managers to oversee project from initial insurance claim through completion; included overseeing mitigation, a previously unavailable option that significantly slowed progress of projectsRevamped financial reporting system and onboarded a CFO, providing all employees and management teams with clear, concise, and accurate monthly financial reports, as well as relevant KPI metricsTrained management team in behavior-based hiring practices; led practice interviews, education, and implementationBuilt a vast network of commercial clients, enabling SCR to win larger projects and expand services beyond restorationSuccessfully signed SCR up with large claims department of The Hartford Group, creating new business opportunities

Beachfront hotel featuring a marina, private beach, and casino. Promoted from Store Manager to Director within first year.Directed all aspects of day-to-day operations, in addition to overseeing projects and change management; maintained full accountability for budgets, contract negotiations, capital projects, team building, and a staff of 50+ employeesNegotiated and administered all contracts relating to employment, construction, projects, and vendorsDeveloped and drafted scope of work and bids for capital projects, as well as safety policies and improvements, employee training manual for line-level positions, and initial draft of contracts for long-term marina slip leasesCreated a culture of companywide professional development through goal setting, education, rewards, and recognitionTransitioned Resort from skill-based hiring practices to behavioral-based hiring practices, ensuring candidates were a strong cultural fit for the organization; hired, trained, coached, empowered staff while cultivating future leadershipUpgraded network infrastructure throughout Resort to improve internal communications and operational efficiency

Foodservice product importer/distributor, offering items from 830 food manufacturers worldwide to businesses across three states. Led all aspects of daily operations, including purchasing/vendor negotiation, costs, payment terms, and delivery planningIdentified and capitalized on opportunities to improve operational efficiency, as well as delivery order processesDrove profitability and customer loyalty by conforming order processes to industry standards and increasing accuracyIntroduced new driver training programs, leading to improved driver quality and customer serviceEstablished programs to drive brand loyalty, such as vendor-sponsored golf tournaments and food-buying eventsIntroduced multiple tech modernization initiatives to enhance service delivery; included software upgrades, new inventory and order accuracy tracking systems, and post-implementation employee training programs

Doctor Of Law (J.D.), Certificate In Business Law

Bachelor Of Science - Bs, Business Administration, Emphasis In Project Management

Doctor Of Law - Jd, Business