Forward-thinking leader with a passion for decarbonisation, sustainability and retail operations. Demonstrable experience in both the ground-up initiation, scale up and continual development of commercial, services and operational departments. Ability to manage change within evolutionary businesses, with strong solutioning and track-record of delivering propositions. Through analytical thinking and an intuitive mindset, I can understand complex processes together with human dynamics in their implementation, making critical decisions and owning the outcome. Commercially astute with proven ability to negotiate and close contracts. Excellent people leadership, relationship building and communication skills enable me to develop individuals, teams and influence across organisational levels when delivering cross-functional projects and go-to-market commercial, product and service strategies. "I am fortunate to have worked with great people, in and with great companies with many shared values. I build long term partnerships based around respect and mutual value. What is important to me is honesty, integrity and innovation. I try and bring those key values to every person I coach, project I lead or commercial negotiation I enter.Leading and developing a high-performing and diverse team is not easy, and each day I learn and experience something new. These collective experiences enable me to quickly make reasonable judgements, which I back up through data-driven analytics.Through setting a strategic direction, implementing an account management framework and creating an environment where my team are accountable but can also feel sale to learn, refine and go-again I've enabled significant and sustainable growth whilst improving customer experience and retention."