James Farrell Email & Phone Number

Montreal, Quebec, Canada

•Quality assurance testing websites, phone apps, video games and promotional emails in a liveenvironment.•Familiarity with Mac, PC, iPhone, Android, and all current and previous generation consoles.•Knowledge of Confluence, JIRA, Outlook, Zoom, and Excel.•Working during live events such as software releases, updates, promotions, online playtests etc•Changing assignments at a moment’s notice. Juggling projects. Prioritizing between tasks.•documenting software glitches, clearly communicating all relevant details.•A knowledge of IPs associated with the company brand.

Montreal, Quebec, Canada

•Expert knowledge of Adobe Photoshop, Illustrator and InDesign on Mac OS X.•Creation of original illustrations, logos, album art, promotional materials and productpackaging.•Communicating with clients to identify their technical and creative needs.

Montreal, Quebec, Canada

•Illustrating storyboards from scripts provided by the writing staff. Emphasis is put on bringingthe story to life, while clearly communicating necessary information to the productionteams.•Expert knowledge of the Creative Cloud versions of Adobe Photoshop, Illustrator, andInDesign. Intermediate knowledge of Adobe After Effects and XD on PC.•An understanding of the VFX pipeline. Incorporating VFX guidelines into storyboards toensure a smooth handover to the post-production department.•Producing creative Set Design that takes into account story, logistics and blocking.•Prop Design: documents, posters, book covers, packaging, etc.•Balancing several disparate projects simultaneously, often collaborating with multiple teammembers across multiple departments.•Brainstorming and contributing creatively. Creating pitch documents. Taking constructivecriticism and integrating it into projects.•A familiarity with film language and history.

Montreal, Quebec, Canada

•Expert knowledge in multiple POS (Point of Sale) softwares.•Understanding of PC, Macintosh and iOS operation systems.•Introducing new customers to the company’s software through orientation sessions andwebinars.•Running educational sessions for existing clients in order to optimize their use of the products.•Working with numerous softwares and onlines platformes including JIRA, Zendesk,Salesforce, Teamviewer, Zoom, GotoMeeting, Excel, and OpenOffice.•Creating documentation used to educate colleagues and customers.

Montreal, Quebec, Canada

•Specialization in a complex Mac based POS Software used across the desktop, iPad andiPhone platforms.•Assisting customers over the phone in the installation of software and hardware, troubleshootingissues, developing workflows, offering tutorials and logging cases,.•Working in a fast paced environment requiring adaptability and accountability.•An emphasis on efficiency without compromising quality of work.•Maintaining customer relations in instances of dissatisfaction.

Montreal, Quebec, Canada

•Testing of various software on mobile and PC platforms in order to spot issues orabnormalities.•A balance of independent and team based work as the situation dictated.•Use of Jira, Outlook, and Excel as well as various developer websites in the recording,logging and reporting of software issues.•A general familiarity with technology, allowing flexibility when moving between projects.

Montreal, Quebec, Canada

•Use of Photoshop, Illustrator and InDesign to generate layouts and compositions.•Creation of Promotional materials and store displays, e.g. posters, packaging, media kits.•Working under pressure of deadlines.•Creating graphics for use in digital and social media.•Corresponding with printers to ensure project specifications and deadlines are met.