James Linko Email & Phone Number

Binghamton, New York

Promoted January 2018Responsible for conducting thorough analysis of quotes prior to client review through the utilization of both acquired equipment knowledge and the understanding of purchase order fulfillment procedures, Ensured submitted quotes were cost effective and provided value to clients while also maintaining fair and reasonable compensation to our contractors for services rendered. In turn, worked to balance client satisfaction and quote approval with overall profitability.Negotiated payout with contractors when necessary to ensure quotes were within company pricing guidelines and delivered on client specifications.Quote analysis responsibilities included identifying any discrepancies when verifying necessary line items and selected materials. This serves to preempt or minimize what could be costly changes that may arise after quote approval, thus avoiding delays in job completion or reduction of overall profit margin.

Binghamton. New York

Responsible for the coordination and fulfillment of replacement HVAC equipment and part purchase orders for specialty residential clients. This was subsequently extended to include several commercial clients due to displayed proficiency in execution of job duties.Built and strengthened working relationships with national distribution centers and subsidiaries, resulting in more efficient procurement process. Ensured client service level agreement timelines were met by quick and accurate purchase order fulfillment, thus allowing for prompt scheduling and completion of installs.An extensive knowledge of equipment specifications and regional availability at the distributor level to preempt any potential obstacles with order fulfillment. Minimized margin leakage and logistical overhead by ensuring necessary equipment and parts were readily available to avoid costly LTL or expedited transfers.

Binghamton, Ny

Served as customer service liaison for Modern Marketing Concepts DBA one-HVACJob duties entailed:- received and processed HVAC repair and replacement orders for various home warranty clients- served as liaison for second highest volume home warranty client. Associated responsibilities included but were not limited to tracking and reporting out order volume and fulfillment as well as acting as single point contact to research and resolve order-related inquiries.- maintain knowledge of HVAC equipment and parts, specifically Carrier-brand.

Binghamton, Ny

Worked as contractor for Smith & Nephew through Modern Marketing Concepts.Job duties entailed:-learn and maintain knowledge of advanced wound care (includes various wound types and general treatment protocols)-providing education and support on both current and new products to medical staff and procurement.

30 Wall Street, Binghamton Ny 13905