• IT Projects/Services/Operations Manager• Lead a multi-talented team to deliver systems and technical support with aim of identifying problematic areas and delivering strategic value-added solutions.• Oversee deployment and daily maintenance of telematics systems on fleet of 400 buses. Overhauled telematics service operation by implementing event, incident and problem management procedures.• Maintaining strong relationships and constant communication with external suppliers and internal departments to provide innovative IT solutions• Negotiate with vendors prior to renewal to achieve reduced costs for services, sofware licenses and maintenance agreements.• Designed, developed, implemented and coordinated systems, policies and procedures.• Drove consistent innovation and improvement of fleet management and fare collection systems by delivering improved functionality, reliability and efficiency.• Led company transition to Azure cloud platform and Office 365 services

Remote and onsite technical support for applications and hardware.• Active Directory and Exchange Administration• Systems administration of Hyper V cluster and Windows servers.• Telematics configuration and support.• Inventory Management. Built new Inventory database using MS Access to control hardware and sim cards.

• Performed preventive and corrective maintenance on over 250 terminals installed across Maltco’s Network ofLotto Receivers• Responsible for providing tier 1 technical support for lotto receivers over the phone. Escalating and reportingof any issues encountered in the field.• Repair of hardware in workshop, i.e. printers, Photon Terminals, UPS, thermal printers, monitors.• Deployment of hardware and soware patches. at lotto recievers.• Network laying and termination at Lotto receivers and head office.

• Cared for and entertained an assigned group of students during activities.• Help with administration during school hours.

• Assist Storekeeper with organization, cleaning, distribution and delivery acceptance within the store.• Ensure shelves in supermarket are well presented fully stocked and clean• Assist clients with any needs they may have.