Top-notch strategic thinker with extreme problem-solving skills, who can work across functional disciplines to develop creative solutions.As SVP of Product Development, I had direct responsibility for the portfolios of Product Management, Product Design, Software Development/Engineering, Quality Assurance, Technology and Equipment. I supported all other departments in the company including the Implementation team, Client Support Services, Technical Support, Sales/Marketing and Finance & Administration.
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Senior Vice President Of Product DevelopmentHigh Line Software Inc., A Neogov Company Oct 2018 - Feb 2022Markham, Ontario, CanadaAfter the purchase of High Line Corporation by Neogov I had the same responsibilities on the High Line side but worked closely with the Neogov team to make our single-tenant Personality product into a multi-tenant/SaaS product now called HRIS.
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Senior Vice President Of Product DevelopmentHigh Line Corporation Feb 2011 - Oct 2018Markham, Ontario, CanadaFunctionalOrganization design, leadership, and management of Product Management and Design functionsSet product strategy and managed the parts or organization that brought it to fruitionCreated and owned the product roadmap with various cross-functional stakeholdersEffectively managed the expectations of internal and external customers by providing transparency into the key objectives, and overall roadmapWorked with the different teams to help build the processes, workflows, and communications needed to keep the organization aligned on that strategy and the key steps along the way Led, supported, and tracked high-priority initiatives in order to make sure our organization was executing its key goalsActed as a sounding board to the president on innovative product ideas and initiativesDefined role specs, ran candidate searches, and drove forward the interview process for hiring technical personnelEnsured the execution of team deliverables and adapted team priorities based on changing needsActed as an advocate for the customer by placing them at the forefront of all design and decision-making processesProactively identified and anticipated customer expectations and needsChallenged the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve themPeopleBuilt strong teams by attracting and developing the best talentEnsured all team members understood where they stood and had clear performance objectives aligned with company and departmental goalsShared technical knowledge with others and actively sought to learn from those more knowledgeable than myselfEncourage others to freely share their point of view and be open to feedback
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Vice President Of Product & QaHigh Line Corporation Apr 2009 - Feb 2011Markham, Ontario, Canada
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Vice President Product & TechnologyHigh Line Corporation Jan 2004 - Apr 2009
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Director Of Product ManagementHigh Line Corporation 2002 - Jan 2004Markham, Ontario, Canada
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Manager, Technology And ResearchHigh Line Corporation 1995 - 2002Markham, Ontario, Canada
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Senior Software DeveloperHigh Line Corporation Sep 1991 - 1995Markham, Ontario, Canada
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Systems Manager/Programmer AnalystHigh Line Data Systems Inc. May 1989 - Jul 1991Markham, Ontario, CanadaResponsible for all computer hardware. Supervised three individuals who worked, at times, as computer operators as part of their responsibilities.Through various efforts I initiated, I decreased office expenses by a significant amount.Analyzed and/or programmed numerous parts of the PERSONALITY payroll and personnel product. Worked with COBOL, PowerHouse, Vplus, and Image, among other utilities, in developing different systems.Was also involved in transporting the products from MPE-based systems to UNIX.
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Programmer/Senior OperatorRacal - Chubb Security Canada Ltd. Jun 1987 - Feb 1989Mississauga, Ontario, CanadaWorked on the installation of hardware and software for the HP3000 950. Implemented the conversion of systems from a Honeywell DPS4 to HP's MPE V and MPE XL.Trained and Supervised two Jr. operators.Programmed systems for all business functions in COBOL, Powerhouse, and RPGII.
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Swing Shift ManagerMcdonald'S Feb 1981 - Jun 1986Rexdale, OntarioSupervised up to 20 crew people at any one time.Controlling all aspects of the Quality, Service, and Cleanliness on my shifts.Took inventories and helped with scheduling.In the spring of 1986, my crew came in second for all of Toronto in a Q.S.C. contest.
James Aiken Education Details
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Honeywell Institute For Continuing StudiesComputer Systems Programming And Analysis -
Waterloo Distance Education, Inc.Introduction To Payroll Management -
Mcdonald'S RestaurantsMcdonald'S Restaurants Management Development Program Level 1 And Swing Management Courses -
North Albion Collegiate Institute13 -
OracleDatabase Administration
Frequently Asked Questions about James Aiken
What is James Aiken's role at the current company?
James Aiken's current role is SVP, Product.
What schools did James Aiken attend?
James Aiken attended Honeywell Institute For Continuing Studies, Waterloo Distance Education, Inc., Mcdonald's Restaurants, North Albion Collegiate Institute, Oracle.
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James Aiken
Information Technology Representative At Canadian Armed Forces | Forces Armées CanadiennesTrenton, On -
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James Aiken
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