James Alwine Email and Phone Number

Troubleshoot Microsoft Office, hardware, phone system & networkTrain new employee's on the agency's applicationsQuality control of the conversion of physical medical record charts to electronic copiesBilling Create Request for Information Contract management

Effectively fulfilled task orders for multiple contracts with varying specifications, with qualified personnel Coordinate efforts to establish and close overseas operations Assisted overseas operations with the purchasing, shipping, and tracking of supplies Process over 3000 contracted personnel timesheets for payroll

Scanned, filed, and uploaded contractor documentationMaintained accurate data in the personnel records system and various databases

Successfully resolved customer service issues regarding products and service Efficiently scheduled and routed service callsTracked and supervised furniture technicians during daily service calls

Efficiently scheduled and routed deliveriesContacted customers to inform them of scheduled delivery timeCollected outstanding balances before deliveries of customer orders

Diligently assisted the Store Manager in the operations of running a profitable retail outletProvided outstanding customer service while easily obtaining personal sales goals Support other retail locations within the district