James Astrue Email & Phone Number

Hingham, Massachusetts, United States

Hingham, Massachusetts

Hingham, Ma

• Responded to and handled benefit, eligibility, and claim inquiries from Massachusetts providers, both over the phone and through written correspondence• Developed a calculator in Microsoft Excel to improve efficiency on the resolution of Medicare claims that required manual adjustment• Obtained high quality and proficiency metrics resulting in my selection for the Blue Card team• Supervised in new hire training lab by educating new associates in internal systems and processes and handling escalated phone calls from providers• Participated in the Career Enhancement Program

Boston Ma

• Have sold food and beverages to fans at over 65 baseball games and other events per season for five consecutive years at Fenway Park• Responsible for handling cash and receipts • Won several competitions sponsored by Aramark and national food companies for selling the most products over a given period of time during the 2012 and 2013 seasons• Supported junior vendors in adhering to procedures and developing effective strategies on how, what, and where to sell within Fenway Park• Developed skills in dealing with customers and other employees

Boston Ma

• Analyzed flu trends over the previous 7 years, to help anticipate the cost of each flu season based on the number and types of members present.• Compiled survey results from the executive team into a report to be delivered to speaker at the company.• Determined the potential impact of several high cost drugs based on the membership demographics of the BMCHP.• Completed monthly membership reports which show how many patients are enrolled in each type of plan.• Worked on a study analyzing the average length of stay at area hospitals in order to understand which hospitals are more expensive.