James B. Bennett

James B. Bennett Email and Phone Number

Director of Product Management @ Serqit, Inc.
Charlottesville, VA, US
James B. Bennett's Location
Greater Charlottesville Area, United States
James B. Bennett's Contact Details

James B. Bennett work email

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About James B. Bennett

I am a strategic, results‐driven, customer-focused operations and technical leader, project manager, and senior analyst with a strong background in CIS and Systems Engineering and a demonstrated record of success in improving processes, systems, efficiency, and business results through outstanding collaborative communications, problem-solving, and analysis. I am recognized for building trusted partnerships with internal and external stakeholders with a passion for creating win-win solutions for clients and businesses. I have a proven reputation for congenial and ethical practices that enable business-critical bottom-line impact. jamesbnbennett@gmail.comProfessional Competencies Technical Savvy & Agility | Strategic Planning & Execution | Business Acumen | Operational Efficiency | Workflow Management | Complex Problem Solver | Process Improvement | Quality Focus | Bilingual-Fluent in Spanish | Innovative & Creative | Partnership & Collaboration.AchievementsAs Teachstone Program Manager, increased revenue of CDA certificate program from $1M to approx. $5M in a year without compromising learning by developing new self-learning online system, making it the largest revenue product. Collaborated with Teachstone content team to build tools/processes to assess learner experience/satisfaction from enrollment process through course credentialing. Created/launched surveys via LMS, small focus groups, and one-on-one feedback. Utilized feedback to improve program delivery and update processes.Led State Farm Insurance team through auto/fire system integration, creating centralization of underwriting as System Analyst. Collaborated with the team, business partners, stakeholders to deliver policyholder solutions. Merged regions/zones creating workshare capabilities and efficiencies as work could be accessed/allocated from multiple locations. During graduate capstone, collaborated with Virginia Dept of Transportation; researched/developed alternatives to prepare transit system for energy-efficient autonomous vehicles. the team advanced VA transportation efforts, preparing for integrationVALUE PropositionMy unique value is in aligning technical strategies with key business goals and objectives. My deep technical and leadership skills and my ability to collaborate across teams create win-win solutions.

James B. Bennett's Current Company Details
Serqit, Inc.

Serqit, Inc.

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Director of Product Management
Charlottesville, VA, US
James B. Bennett Work Experience Details
  • Serqit, Inc.
    Director Of Product Management
    Serqit, Inc.
    Charlottesville, Va, Us
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  • Serqit, Inc.
    Director Of Product Management
    Serqit, Inc. Jul 2021 - Present
    Charlottesville, Virginia, United States
    In a leading role at SERQIT, Inc., I helm the product management department, overseeing the end-to-end development of cutting-edge interoperable mobile applications aimed at streamlining the interactions between brands and customers. My role encompasses:•Strategic Product Vision: Crafting and articulating the product vision and strategy, ensuring alignment with the company's long-term goals and market demands.•Lifecycle Management: Managing the product lifecycle from ideation to market release, including conceptualization, requirements definition, development oversight, and successful launch.•Cross-Functional Leadership: leading cross-functional teams across engineering, design, marketing, and sales to drive product development and go-to-market strategies, fostering a collaborative environment that encourages innovation.•Stakeholder Engagement: Acting as the primary communication hub between internal teams and external stakeholders to ensure transparency and alignment on product progress and outcomes.•Market Analysis: Conducting thorough market research to identify customer needs and industry trends, translating insights into product features and enhancements that deliver unique value.•Performance Metrics: Defining and analyzing key performance metrics to evaluate product success and making data-driven decisions for future product iterations.•Investor Relations: Collaborating with company founders to create compelling pitch decks and presentations for investors, clearly communicating product potential and business impact.•Agile Practices: Implementing agile methodologies to accelerate product development while maintaining high standards of quality and adaptability to change.In this role, I am committed to delivering products that resonate with our target audience and establishing SERQIT, Inc. as a frontrunner in innovative application solutions.
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  • Teachstone
    Program Manager
    Teachstone Jan 2019 - Dec 2020
    Charlottesville, Va, United States
    An educational consulting company with a focus on improving teacher performance by enhancing interactions in the classroom through the use of the Classroom Assessment Scoring System (CLASS). Managed e-learning program for Child Development Associate certificate for early childhood educators. Defined/managed program scope to ensure deliverable time, cost, and quality parameters were met for all stakeholders while ensuring technical feasibility. Created a process to forecast cost and complete analysis to validate financial impact and reconcile resources/expenses.
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  • State Farm ®
    P&C Underwriter
    State Farm ® Nov 2009 - Dec 2018
    Charlottesville, Virginia Area
    Fortune 500 Company, providing Insurance and Financial Services across the United States and Canada.Managed personal property insurance assets to achieve short, long-term enterprise growth and performance. Demonstrated business acumen/savvy and was asked to join the Underwriting team. Managed policy life cycle including risk analysis, acceptance classification, pricing, placement, contract termination, conditional agreement, surveys, and re-evaluation.Partnered with sales agents, providing industry-driven data, recommending optimal solutions, technical support, and coaching. Consistently achieved superior delivery on metrics with a large caseload (1295/mo.) and high work quality (94%)
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  • State Farm ®
    Multicultural Development Specialist
    State Farm ® Nov 2008 - Nov 2009
    Charlottesville, Virginia Area
    Invited to join the Multi-Cultural office to advance education in underserved communities. In partnership with agency VP, developed strategic plan to improve engagement, build financial literacy and create long-lasting change. Served as liaison between agency workforce, enterprise, and centers of influence. Partnered with L&D to develop curriculum; facilitated workshops for new agents, 1st line leaders, agency leaders including Spanish capabilities. 80% of community attendees subsequently met with agents; 50% purchased a policy/product to achieve greater financial and insurance protection. Significantly increased market penetration compared to 1% through Direct mailer.
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  • State Farm
    Technical Services Supervisor
    State Farm Feb 2008 - Nov 2008
    Charlottesville, Virginia Area
    Led a team of 16 IT professionals charged with providing technical support to all branches in North Carolina and Virginia. Researched, evaluated, implemented ‘service desk” tool to record, track, and bring resolution to issues reported by internal customers. New system created accountability efficiency, quicker resolution of issues. Improved how IT conducted business by building a repository of documented issues and resolution for future learning. Collaborated with Business Continuity Committee to develop Technology BCP addressing prevention, preparedness, proactive response, management, recovery from an incident affecting employees, business operations and assets. Incorporated recognized and accepted best practices. Identified risks, established alternate work plans, defined information recovery/restoration plans to normal operations. To augment employee development, built a lab where team could practice on various types of telephone installations and call flow changes. Resulted in enhanced learning, more efficient/faster equipment installations for six State Farm call centers.
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  • State Farm
    Agency Intern
    State Farm Oct 2007 - Feb 2008
    Alexandria, Virginia
    Received extensive training in entrepreneurship and insurance, banking, and financial services products through classroom and field experience. Acquired field experience marketing and selling products as a licensed property, casualty, life, and health insurance agent.
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  • State Farm Insurance
    Systems Analyst
    State Farm Insurance Jan 2004 - Oct 2007
    Bloomington/Normal, Illinois Area
    Led various software development teams (virtual teams: India and across the U.S) to create enterprise solutions. Designed, developed, tested, and maintained software applications using COBOL, PL1, JCL, and SQL programming languages
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James B. Bennett Skills

Leadership Risk Management System Testing Insurance Analytics R Programming Property And Casualty Insurance Linear Regression Business Process Improvement Regression Testing General Insurance Commercial Insurance General Linear Models Underwriting Sales Building Relationships Public Speaking Data Analysis Marketing Strategy Facilitation Class Instruction Mysql

James B. Bennett Education Details

Frequently Asked Questions about James B. Bennett

What company does James B. Bennett work for?

James B. Bennett works for Serqit, Inc.

What is James B. Bennett's role at the current company?

James B. Bennett's current role is Director of Product Management.

What is James B. Bennett's email address?

James B. Bennett's email address is ja****@****one.com

What is James B. Bennett's direct phone number?

James B. Bennett's direct phone number is +143422*****

What schools did James B. Bennett attend?

James B. Bennett attended University Of Virginia, University Of Phoenix, Claflin University.

What are some of James B. Bennett's interests?

James B. Bennett has interest in Operations Research, New Technologies, History, Children, Environment, Process Improvement, Science And Technology, System Engineering, Decision Analysis, Collaborative Autonomous Vehicles.

What skills is James B. Bennett known for?

James B. Bennett has skills like Leadership, Risk Management, System Testing, Insurance, Analytics, R Programming, Property And Casualty Insurance, Linear Regression, Business Process Improvement, Regression Testing, General Insurance, Commercial Insurance.

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