Oversee the database for tracking workgroup participants, with an average of 10,000 requests per year. Identify areas of improvement by evaluating completed projects. Process project requests for human resources for over 390 projects. Directed projects to update, maintain, and enhance the national airspace system, ensuring project alignment with agency goals, budgets, and resources. Coordinate annual training for FAA Critical Incident Stress Management (CISM). Evaluate requests for Certified… Show more Oversee the database for tracking workgroup participants, with an average of 10,000 requests per year. Identify areas of improvement by evaluating completed projects. Process project requests for human resources for over 390 projects. Directed projects to update, maintain, and enhance the national airspace system, ensuring project alignment with agency goals, budgets, and resources. Coordinate annual training for FAA Critical Incident Stress Management (CISM). Evaluate requests for Certified Professional Air Traffic Controllers and Managers to ensure all requests comply with prescribed FAA business processes, agency policy, and collective bargaining agreement articles. Guide executives by providing swift response and analysis for time sensitive material on all matters related to bargaining unit employees and their managers.Key Achievements• Created and implemented a process to manage and track resources to eliminate waste, resulting in a $93M reduction in overtime expenses over the course of 3 years.• Managed $1.4B in ATC-related projects for the Federal Aviation Administration (FAA). Show less

Managed classroom instruction, non–radar simulation, and data entry. Applied vast air traffic control knowledge to increase student success. Provided high-quality instruction to entry-level students on the basics of Air Traffic Control on multiple levels.

Successfully developed and suggested innovative techniques and phraseology for management to implement into their operations as standard procedure. Served as a key member of the Team Resource Management (TRM) group, supporting the development of employee skills to increase efficiency; participated in meetings with Euro Control and Etihad Airlines. Assisted with the implementation of the Delta sector to lessen the workload of the Central sector, reducing phraseology and confliction points… Show more Successfully developed and suggested innovative techniques and phraseology for management to implement into their operations as standard procedure. Served as a key member of the Team Resource Management (TRM) group, supporting the development of employee skills to increase efficiency; participated in meetings with Euro Control and Etihad Airlines. Assisted with the implementation of the Delta sector to lessen the workload of the Central sector, reducing phraseology and confliction points. Oversaw Flight Information Region (FIR) and Oceanic operations. Offered suggestions to expedite air traffic into and out of the major airports within the airspace. Key Achievements• Played an integral role in the reconfiguration of the Central sector to better accommodate air traffic departing Abu Dhabi and Dubai, transitioning into the Bahrain FIR.• Provided International Civil Aviation Organization (ICAO) instruction, ensuring safe, orderly, and expeditious air traffic services to all aircraft flying through the United Arab Emirates airspace Show less

Led 4 of the 6 specified areas within Jacksonville Center, while managing various personnel and overseeing scheduling. Collaborated with the United States military and space agencies to coordinate shuttle and missile launch and recovery, as well as special aircraft carrier operations taking place in and around Jacksonville ARTCC airspace. Managed traffic through airspace by applying an in-depth understanding of the impact of aircraft movement on the facility and surrounding facilities. Conduced… Show more Led 4 of the 6 specified areas within Jacksonville Center, while managing various personnel and overseeing scheduling. Collaborated with the United States military and space agencies to coordinate shuttle and missile launch and recovery, as well as special aircraft carrier operations taking place in and around Jacksonville ARTCC airspace. Managed traffic through airspace by applying an in-depth understanding of the impact of aircraft movement on the facility and surrounding facilities. Conduced employee performance evaluations, certification and decertification of controllers, managed performance-related disciplinary actions in accordance with FAA protocol. Key Achievements• Operated as the Lead Facility Evaluator for internal safety evaluation; oversaw a small group during an annual mandated evaluation; generated quarterly briefings for senior management officials at Jacksonville Center to communicate progress and findings, as well as suggestions to resolve various problems.• Headed a team of 24, developing and briefing all facilities in the FAA on the collaborative decision-making process; provided support and direction to facilities; developed a web-based program to track the success of collaboration and for efficient employee communication; designed training to teach new members on collaborative teams. Show less

Ensured the safe, orderly, and prompt flow of aircraft. Served as an On-The-Job Training Instructor to develop new controllers, boosting their knowledge and skills to assist them with completing the training process. Provided en-route radar air traffic control services in the southeastern United States.

Multi-Center Traffic Management Advisor(MCTMA), East Coast Team Lead/Liaison Research and DevelopmentProvided air traffic control experience to assist NASA in developing a program to utilize time based metering spacing versus mile-in-trail spacing. Subject: Philadelphia (PHL)Held monthly meetings with Boston Center, Washington Center, New York Center, Command Center and NASA AMES Research Center on the development and implementation of this time based system. Our mission was to… Show more Multi-Center Traffic Management Advisor(MCTMA), East Coast Team Lead/Liaison Research and DevelopmentProvided air traffic control experience to assist NASA in developing a program to utilize time based metering spacing versus mile-in-trail spacing. Subject: Philadelphia (PHL)Held monthly meetings with Boston Center, Washington Center, New York Center, Command Center and NASA AMES Research Center on the development and implementation of this time based system. Our mission was to accomplish a more efficient way to move air traffic into and out of Philadelphia using time based calculations to keep the impact on the airport versus mile in trail operations. The second yet most important part of this plan was to see if we could successfully get multiple facilities to work together to handle operations into one facility. The success of this project lead to other programs the FAA uses today.Airspace redesign team member: “East Coast Plan”.Worked on the realignment/restructuring of airspace due to the increased amount of traffic for a more efficient use of airspace within Cleveland Center. The area changed from a seven-area facility to an eight-area facility.Traffic management coordinator, which provided en route traffic management initiatives to ensure the smooth flow of all air traffic into and out of Cleveland Center and adjacent facilities.Briefed the facility on a daily basis on the “Plan of the day” to make sure managers, controllers, and users understood expectations. Provided en route radar air traffic control services in the central region of United States. Responsible for the safe, orderly, and expeditious flow of aircraft thru my area of specialty. Certified On-The-Training-Instructor. Assisted both new and struggling trainees. Show less

Charged with assisting new and struggling trainees to increase success and ensure completion of the training program. Created and briefed daily plans to managers and controllers on expectations for traffic, involving weather and other factors affecting daily traffic patterns. Provided air traffic control knowledge to assist NASA in the development of a program to utilize time-based metered spacing versus mile-in-trail spacing. Executed various roles, including Multi-Center Traffic Management… Show more Charged with assisting new and struggling trainees to increase success and ensure completion of the training program. Created and briefed daily plans to managers and controllers on expectations for traffic, involving weather and other factors affecting daily traffic patterns. Provided air traffic control knowledge to assist NASA in the development of a program to utilize time-based metered spacing versus mile-in-trail spacing. Executed various roles, including Multi-Center Traffic Management Advisor/East Coast Team Lead, Airspace Redesign Team Member, Air Traffic Management Coordinator. Key Achievements• Assisted with the airspace redesign East Coast Plan, including the realignment and restructuring of airspace due to increased traffic; enhanced efficiency to airspace in Cleveland Center.• Led en-route radar air traffic control services in the central region of the United States, including Ohio, Pennsylvania, New York, and West Virginia; maintained safe, orderly, and expeditious flow of aircraft. Show less