James Basele Email & Phone Number

Radware Alteon installation and configuration. Server load balancing. SSL Offloading. Customer maintenance and support activities. Participation in customer network design workshops. Creating reports on device performance and suggesting recommendations. Ensuring high availability of services by use of protocols such as VRRP and GSLB. Diagnosing faults, performing restoration and finding root cause analysis. Troubleshooting layer 1-7 issues using sniffers and protocol analyzers such as Wireshark and fiddler. Providing consultancy, advise and technical support to customers on various issues touching on the subject products, locally and remotely. Documenting end customer information such as Network topology, designs and configurations. Performing quarterly preventive maintenances and generate reports.Designing, implementing and supporting Load balancers, Web application Firewall (WAF) and IPS(Defensepro).

At optimax ltd i was privilege to work with skilled men. Got hands-on skills on:• Configure and set up LAN, ensuring adherence to standards.• Upgrade hardware and software as needed and track software licenses.• Set up efficient local and offsite backups.• Maintain centralized anti-virus server and perform preventive maintenance on IT equipment.• Provide training for beneficiaries on basic and advanced ICT topics and manage the training cycle, including reward and certification processes.• Provided customer support. Network troubleshooting. • Cisco routers and Catalyst switches. • Routing protocols. BGP, OSPF and EIGRP. • Wireless router installations and configuration.

Kakamega, Kakamega County, Kenya

Attended three-month industrial attachment at Masinde Muliro University under the school of Computing and Informatics. During the workshop we covered:• Documentation and presentation. • Help-Desk and Maintenance. ACM codes and Ethics.• LAN infrastructure design and Implementation.• Cisco switches and routers basic configurations.• Network Subnetting, Ethernet cabling and network configuration using Cisco Packet Tracer.• Database Administration (Triggers, Views, stored procedures). SQL, DBMS and MariaDB.• System Administration (Windows Server 2012 R2 Installation and configuration) and basic of Linux operating system.