James Binks Email and Phone Number
James Binks work email
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James Binks personal email
I am working for Regus, managing the centre in Vision Park, Cambridge. If you are looking for private office or co-working solutions in the Cambridge area, please come and visit me! I provide an excellent service to my clients, ensuring that everything is running smoothly in the the background for them, so they can focus on having a great day at work. I am vastly experienced in retail, with over 20 years experience across retail management, retail sales and retail financial services (sales and customer services. Before Regus, I was Operations Manager at Asda. I was responsible for Online Shopping, Grocery, Fresh, Produce & Night shift. I am passionate about driving availability for our online customers, productivity from all departments, and ensuring our store is ready to provide an excellent shopping experience for our customers.I was responsible for the the Shift department at one of Sainsbury's flagship stores at London Colney. I have also been Customer Service Manager at the Welwyn Garden City Sainsbury's.I am an experienced manager within retail and in an office environment, I have managed in retail sales and retail financial services. I thrive with being handed responsibility for whatever task, and I am also looking to learn new skills to further myself professionally.
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Community And Sales ManagerRegus - Iwg Plc. Offices | Coworking | Meeting Rooms.Manea, Gb -
Community & Sales ManagerRegus - Iwg Plc. Offices | Coworking | Meeting Rooms. Nov 2022 - PresentCambridge, England, United Kingdom
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Operations ManagerAsda Jul 2021 - Nov 2022Wisbech, England, United Kingdom -
Customer And Trading ManagerSainsbury'S Jun 2018 - Jul 2021Welwyn Garden City & London Colney• Responsible for running one of Sainsburys flagship stores during the night; managing labour including scheduling rotas, HR processes for investigations and disciplinaries for absence and conduct.• Managing recruitment from start to finish: Identifying labour needs for the business within the agreed labour budget, carrying out the interviews for all candidates and inducting them into the business, ensuring they have received the correct safe and legal training.• Responsible for high risk food safety; hold a Certificate in High Risk Food Safety.• Stock inventory management. Investigate gaps on shelves. Correct stock errors.• Heavy machinery (cardboard compactors) unloading deliveries, • Dressing the store to a high standard ready for our customers at 06:00. • Monitoring colleagues’ productivity, ensuring they meet deadlines for replenishing stock, and the quality of their work ensuring customers have the best availability possible and in date food.• Level 3 Emergency First Aid qualified. -
Customer Service ManagerSainsbury'S Jan 2015 - Jun 2018Welwyn Garden City• Managing customer services at Sainsburys, the checkouts and across the store. I observe my colleagues to ensure they are offering our customers an excellent level of service, and ensuring they aren’t waiting too long to be served. I actively celebrate success and coach and develop when required.• Handle investigations and disciplinaries for absence and conduct.• Manage labour for my department, make sure Customer Services comes in budget every week. Includes labour matching when required. Recruitment for permanent and temporary vacancies on Customer Services.• Making sure Customer Services is a safe and legal department to work in. Ensuring that mandatory training in completed on time, and that all legal routines are completed weekly.• Trading the shop floor during the day and evening shifts. Take and deliver handovers to/from nightshift and feed back to other department managers and store management, and I take action and responsibility on tasks when required. Complete end of day checks for closing the store, and constantly ensuring all departments are safe and legal, while offering excellent levels of service to our customers. I delegate any issues and manage to completion, or I take ownership of issues when required.
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Control ManagerSantander Uk Corporate & Commercial Feb 2014 - Jan 2015Luton, United Kingdom• Managing the quality and control procedures within the branch ensuring risks are identified and addressed quickly and effectively.• Weekly one to ones with Customer Service Advisors, reviewing performance, setting expectations, coaching and following through on performance management.• Work with the team to provide excellent customer service, to inform customers of product and service developments.• By have a good understanding of the customer profile, giving advice and information on products and services to generate sales opportunities.• Comprehensive understanding of branch control procedure with specific focus on financial security.• Technically competent with cash and till management, cash handling, in branch systems and equipment.• Deputising for the manager, previewing the Personal Banker's day, setting expectation and managing performance throughout the day, then reviewing their efforts at the end of the day. -
Personal Banking Advisor/Customer Services AdvisorSantander Uk Corporate & Commercial Feb 2011 - Feb 2014Hatfield, Hertfordshire• Excellent customer service skills• Listening and understanding the customers wants and needs• Working to meet sales/referral targets• Specialising in Home Insurance• Having excellent product knowledge with various financial products• Using excellent communication skills to allow the customer to make an informed decision• Coaching colleagues to perform better on a daily basis• Responsible for running the vault in the branch• Interview based sales, establishing needs for the consumer.• Treating customers as clients, being available for them at all times.• Ensuring colleagues and branch fully complies with risk procedures, for customer data and financial transactions
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Branch ManagerCarphone Warehouse Jul 2007 - Feb 2011Cambridge, United Kingdom & Hitchin, United Kingdom• Managing branch KPI's.• Weekly coaching and development with Sales Consultants, reviewing previous weeks performance, setting expectations for the next week, and helping them reach those goals.• Ensuring all relevant paperwork /procedures are completed on time• Monthly meetings with Regional Manager, and quarterly business plan reviews discussing branch performance, and future expectations.• Recruiting and training new starters for branch• Responsible for minimising cash and stock loss in store• Coordinating training for all new starters within a hub of branches• Organising staffing levels over a hub of stores. • Working with and managing different size teams, ranging from four to eight.• Regularly exceeding target over the last two years• Achieving year on year growth for the business for the last two years, and on course to hit it for a third year.• Carrying out and assisting with internal investigations and disciplinary hearings.
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Sales ConsultantCarphone Warehouse Nov 2003 - Jul 2007Cambridge, United Kingdom• Responsible for hitting set sales targets.• Offering a world class service to our customers during the sale and post sale.• Interviewing customers to establish wants and needs and to fulfill those needs with our range of products.• Complying with data protection laws.• Complying with FSA rules for insurance
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Sales AssistantGamestation Aug 2002 - Nov 2003Reporting to: Store Manager
James Binks Skills
James Binks Education Details
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City Of Ely Community College -
City Of Ely Community College
Frequently Asked Questions about James Binks
What company does James Binks work for?
James Binks works for Regus - Iwg Plc. Offices | Coworking | Meeting Rooms.
What is James Binks's role at the current company?
James Binks's current role is Community and Sales Manager.
What is James Binks's email address?
James Binks's email address is ja****@****s.co.uk
What schools did James Binks attend?
James Binks attended City Of Ely Community College, City Of Ely Community College.
What are some of James Binks's interests?
James Binks has interest in Politics, Science And Technology.
What skills is James Binks known for?
James Binks has skills like Banking, Retail Banking, Customer Experience, Credit, Retail, Customer Service, Sales Management, Sales, Customer Retention, Relationship Management, Customer Satisfaction, Team Leadership.
Who are James Binks's colleagues?
James Binks's colleagues are Sapana Shah, Melissa Steen, Phr, Ding Ding Ding, Jobelle Malayan, Chloe Groocock, Aria Brown, Nina Desilina Warijan.
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James Binks
Wilmslow3hotmail.com, manchester.gov.uk, manchester.gov.uk -
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James Binks
Bradford
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