Building a Successful Team – Uses appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitates the completion of team goals.Building Customer Loyalty - Effectively meets customer's needs; builds productive customer relationships; takes responsibility for customer satisfaction and loyalty.Coaching – Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.Driving for Results – Sets high goals for personal and group accomplishment; uses measurement methods to monitor progress toward goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.Work Standards – Sets high standards for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self-imposes standards of excellence rather than having standards imposed.

Developing schedules for the Apparel and Footwear departments and monitoring payroll on a daily basis to ensure payroll plans are met. Managing the sales performance of the Apparel and Footwear departments to meet and exceed sales and margin goals.Upholding Company brand standards for merchandise presentation. Recruiting, interviewing and hiring for hourly and salaried associates in the Softlines area. Issuing appropriate counseling and disciplinary action to those associates who fail to meet our performance standards. Ensuring compliance to all guidelines involved with safety, loss prevention and cash handling procedures.