James Bower

James Bower Email and Phone Number

Business Relationship Manager @ GuideWell
jacksonville, florida, united states
James Bower's Location
St Augustine, Florida, United States, United States
James Bower's Contact Details

James Bower work email

James Bower personal email

n/a
About James Bower

•15 years experience in IT management including strategy, architecture, budgeting, system retirement, system design, quality assurance performance and automation testing, strategic sourcing and direct staff management and development.•Skilled in the development of detailed IT and business roadmaps defining future business and IT trends.•20 years experience in the healthcare industry including CRM applications and process, provider systems, Exchange, ICD-10, ACA, FEP, and CMS.•10 years experience in managing and supporting large IT transformational projects across multiple platforms and business segments.•Business Process Design and Re-Engineering across multiple platforms and disciplines.•Experience in developing Enterprise Architecture Models (Business, Applications, Data, and Technology).•Experience in managing third party vendor systems and services

James Bower's Current Company Details
GuideWell

Guidewell

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Business Relationship Manager
jacksonville, florida, united states
Website:
guidewell.com
Employees:
362
James Bower Work Experience Details
  • Guidewell
    Brm Guidewell Health
    Guidewell May 2014 - Present
    Jacksonville, Florida Area
    •Technology Liaison between GuideWell and GuideWell Health Clinical Entities.•Develop and execute technology and business solution plans for GuideWell Clinical Entities including front office, back office and clinical systems.•Oversee strategic projects for HEDIS, Care, Health Population and Meaningful Use requirements to increase performance and drive reimbursement•Develop and oversee patient engagement technology projects to increase Meaningful Use performance above 50% for stage 2.•Develop shared services strategy across claims, CRM, and care domains to reduce operational costs 26%
  • Florida Blue
    Technical Architect
    Florida Blue Apr 2012 - May 2014
    •Direct leadership for the Performance Testing Team targeting the performance testing of over 87 applications across Capability Development, Novitas, and First Coast Service Options•Manage the performance testing for Diamond Oracle 11g upgrade, ICD-10 key word testing, Exchange, and ICD-10 Provider Testing Effort •Direct Leadership for the Test Automation Team accountable for implementing and maintaining the automation framework across multiple functional QA areas.•Developed a test automation strategy resulting in a 20% reduction annually in the overall QA budget.•Developed and executed sourcing strategy for QA reducing annual operating budget by 25%
  • Florida Blue
    Information Technology Integrator
    Florida Blue Jan 2006 - Mar 2012
    Jacksonville, Florida Area
    •Provided proactive consultation to the Service Organization Senior Leadership Team on business and IT strategies both internal and external.•Oversaw the development of the Service Organization capability roadmap inclusive of medium to large enterprise efforts related to technology transition, technology retirement and capability development •Accountable for identifying and executing technology solutions that drive performance and reduce administrative costs across claims systems, CRM applications, provider/member portals, and automation
  • Florida Blue
    Solutions Architect
    Florida Blue Apr 2002 - Jan 2006
    Jacksonville, Florida Area
    •Oversaw moderate to complex projects through the effective application of Project Management Methodologies and enterprise architectural standards.•Facilitated the development of moderate to complex business solutions plans detailing strategic direction in the area of information management, technology systems, and organizational infrastructure•Facilitated the development of system migration plans to achieve the retirement of key legacy systems such HMO, PPO, Medicare and National Business claims systems resulting in major product segments being consolidate on one core platform.•Provided Program integration for multiple enterprise projects to ensure capabilities are integrated at the enterprise level and similar capabilities are leveraged across domains
  • Florida Blue
    System Support Manager-National Business Unit
    Florida Blue May 1999 - Apr 2002
    Jacksonville, Florida Area
    •Direct leadership accountability of the Training/Audit Team, Technical Support Team, Infrastructure Support Team, Project Management Team, Membership and Billing Team and Divisional Reporting/Budget•Direct leadership accountability for 5-service managers/Project Consultants and indirect leadership for 45 professional and non-professional staff•Blue Cross Blue Shield of Florida’s vendor manager for the National Account Servicing Company (NASCO)
  • Florida Blue
    Project Manager National Business Unit
    Florida Blue Jan 1998 - May 1999
    Jacksonville, Florida Area
    •Statistical data development and analysis of NASCO business operations as well as financial performance•Developed and maintained a $9.5 million dollar annual budget for NASCO and Canadian Operations•Implemented and maintained a training program for Blue Cross Blue Shield of FL Sales and Marketing representatives on the servicing of National Business and the selling of National Business utilizing the NASCO/ITS Operating Platform
  • Florida Blue
    Supervisor Northeast Region Service
    Florida Blue Jun 1995 - Jan 1998
    Jacksonville, Florida Area
    • Supervised staff of 21 supporting the Northeast Region customer service, claims and adjustments
  • Barrnet Technologies
    Manager
    Barrnet Technologies Sep 1993 - Jun 1995
    Jacksonville, Florida Area
    Supervisor for staff of 25 Government Guarantee Agency employees.

James Bower Skills

Leadership Healthcare Information Technology Team Building It Management Program Management Health Insurance Integration Vendor Management Application Architecture Solution Architecture Ehr Practice Management Creative Solutions Provider Hl7 Business Architecture It Strategy Business Development Training Management Business Analysis Process Improvement Project Management Strategic Planning Sdlc

James Bower Education Details

Frequently Asked Questions about James Bower

What company does James Bower work for?

James Bower works for Guidewell

What is James Bower's role at the current company?

James Bower's current role is Business Relationship Manager.

What is James Bower's email address?

James Bower's email address is ja****@****sfl.com

What schools did James Bower attend?

James Bower attended Webster University, University Of North Florida.

What skills is James Bower known for?

James Bower has skills like Leadership, Healthcare Information Technology, Team Building, It Management, Program Management, Health Insurance, Integration, Vendor Management, Application Architecture, Solution Architecture, Ehr, Practice Management.

Who are James Bower's colleagues?

James Bower's colleagues are Zach Hursey, Amanda Padgett, Juliana Steele, Chrystal Taloma, Lisa Owusu, Mba, Dionne Damico, Gaurav Sakre.

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