James Breen Email & Phone Number

Redmond, Washington, United States

Redmond, Washington, United States

Took ownership of Language Strategy for M365 Copilot, taking on a brand-new challenge of how to support international customers to achieve more with AI using their own language. Built designs for how LLM-based systems should operate across multi-language scenarios, built a system to evaluate language support in LLM-based systems and released language support broadly for M365 Copilot based on these designs and systems

Redmond, Washington, United States

Moved into a business focused role, looking at the languages we ship in each product, why we ship them, and gauging the RoI on each for all of Office, Teams, Windows, Bing and EdgeOwner of the language strategy for all of E+D within MicrosoftAdded a data focus, looking at customer usage data with a particular lens on UI language and Country, using this to guide the Microsoft language strategy.Stepped into a localization planning role, looking at the localization architecture and how to optimize the localization workflows across all of M365, Windows, Edge and Teams.

Redmond, Washington, United States

Title change to align closer to the work I was performing.Continued to run a small dev tools and data team offshore (3-5 people) to build tooling, data models and reporting to support the localization teamKicked off some early investigative work into the theory of localization in Conversation as a Platform (chatbots and user assistants)Drove adaptation of the OKR process within a small team of about 25 people.

Redmond, Washington, United States

Role change within the same team, moving from a test role to a Software Engineer role in the Skype localization team.Pivoted towards Tool ownership, BI and metrics, while also driving test strategies as part of a test-in-production focusEarly adaptor of ADO (then Visual Studio Team Services) for Project Management, moving the entire team backlog to VSTS, along with all test suites and bug workflowsManaged an offshore dev team, driving tooling work to support localization efforts, along with data modelling to monitor localization production.Invested in warehousing and KPI definition and creation, and built a data solution to track billing and localization status across multiple translation providers

Redmond, Washington, United States

Lateral move from Office to the Lync team, which joined with the Skype Localization teamWorked on test strategies for the Skype for Business web app and rich clients, and developed international test plan for the Skype for Business Server productsAs part of the merge with Skype, designed world readiness testing for Skype Consumer clients across multiple platforms, including Xbox and smart TVs.Certified as a scrum master and agile development methodologies into localization - an area more suited to a traditional post-development waterfall process.

Redmond, Washington, United States

- Loc owner for testing localization and international capabilities of Performance Point Server, Business Connectivity Services and ProClarity - PM responsible for the addition of 6 new languages to SharePoint Designer- Ran the World Readiness and Global Readiness testing for 2 new products as they were added into the Office Suite - Office Solutions Framework and Office Solution Management- Leveraged my work on Performance Point Server into a first look at the mechanics of KPI building and Data modelling. Ran a metrics platform for the localization team

Dublin, County Dublin, Ireland

SDET test role on Office Products, owning the Intl and localization testing for Word and Excel

Swords, Dublin

B.Sc, Computer Applications

Education record