James Briggs Email & Phone Number

New York, Ny, Us

Bensalem, Pennsylvania, United States

Promoted to lead this privately held healthcare and pharmaceutical marketing technology services company with goal of positioning company for strategic sale. Led eight figure P&L and executive team serving seven of top ten pharma companies. Provided vision and strategy for building high-performance organization. Identified and recruited executive team, strengthening organizational capability through talent development and building culture of accountability and operational excellence. Led product transition towards data driven analytical outcomes. Recreated and right sized commercial sales team as part of transformation of sales and go-to-market strategy.☛ Turned around company and led successful sale of company on behalf of Board to WebMD/Medscape at 3.5X return for investors. (July’22)☛ Improved EBITDA margins 80% over two years from $3.4M FY’20 to $6.1M FY’22.☛ Stabilized and rebuilt legacy platforms, impacting $10M+ of revenue in FY20 and virtual platform expansions to support > 80% revenue growth in highly dynamic virtual healthcare environment.☛ Improved product development commitments and increased on-time and on-budget development to 95% success rate.

Recruited as member of executive team charged with turning around this declining PE/bank-owned business and drive shareholder value. Established actionable, measurable initiatives via KPI’s, balanced scorecard and other methods. Redesigned organizational structure and client delivery teams. Designed and implemented profitability, cash flow, process improvements, and reporting via business analytics and PowerBI+ tools. Implemented standard account reviews, reporting and closeouts to improve project revenue. ☛ Stabilized 2H ’19 revenue at $18.5M and drove multi-year growth to $24M in FY21 after four years of decline.☛ Delivered gross margin increase from $7.6M in FY’19 to $12.2M in FY’21, a 60% increase.☛ Reduced revenue leakage by 60% YoY from $5.0M to $2.0M. ☛ Restructured operations organization design, implemented skill-based training and talent recruitment resulting in zero turnover.

Bedminster, New Jersey

Recruited as member of executive team to lead this Parthenon Capital-owned healthcare provider payments company through its next significant growth phase. Responsible for building and leading human resources, facilities management, and executive administrative functions across the enterprise. Led seven direct reports and staff of 30. ☛ Integrated and rolled out multiple company benefits platforms under single offering, delivering first-year EBITDA increase of $3.5M.☛ Established succession and talent planning platform to support continued growth.

Alpharetta, Ga

Recruited as member of executive team as part of PE owner’s mandate to aggressively integrate recent acquisitions and grow shareholder value. Led team of seven direct reports and 50 HR employees, $9M annual budget and $22M in total annual benefit expense. Accountable for enterprise-wide HR business partners, training, staffing, organizational development, compensation, and benefits for 8,000+ employees in 48 states. Worked with Board and Compensation Committee on annual, long-term, and executive compensation strategies. Partnered with Board/PE operating partners on executive leadership/talent solutions.☛ Reduced turnover from 39% to 30.6% and drove frontline recruitment time to <40 days.☛ Consolidated four company benefit plans into single platform, including savings plans, delivering $4M YoY savings from economies of scale and plan efficiency. ☛ Generated $3M in annual savings by revamping and transitioning frontline staffing from contingent workforce reducing turnover from 350%+ to 150% within 12 months.

Hampton, New Jersey

Recruited to this emerging biotech company as CHRO and promoted to lead manufacturing, service & logistics, IT, corporate communications, and global facilities. Led team of 240+ employees and annual budget of $40M+ expense and $14.5M annual CAPEX. As CHRO, designed and built all HR systems, including compensation and benefits, performance, talent management, and organizational development. As head of manufacturing, service, logistics, and facilities, provided process via lean principles and built infrastructure for growth. As head of IT, supported ERP transformation. Served as management representative on Board and Board Compensation Committee for all HR issues.☛ Delivered 3.0X return to shareholders in 14 months and 4.7X+ return to original investors when company was acquired by Mallinckrodt Pharmaceuticals for $2.3B.☛ Delivered sustainable annualized $7M COGS impact across manufacturing and device service. ☛ Selected, negotiated, designed, and led $12.5M construction of new corporate HQ.☛ Spun off separate R&D company was with $100M valuation, Bellerophon, (BLPH), establishing all operational and HR systems for this new public entity. ☛ Developed annual and long-term compensation programs, including cash, equity, and performance equity programs as well as components of executive compensation. ☛ Collaborated with CEO and executive team to develop new company structure and execute cultural change around company values and mission, organizational design, and performance.

Basking Ridge, Nj

Global IP Telephony Product and Services Co. Served as the lead HR Business Partner for a $2.4B Global Service business (approx. 6,000 employees globally with North American, EMEA, CALA and APAC regions), responsible for all HR activities including leading remote team of 7 HR professionals and ownership for a $1.0M annual budget.

Boulder, Co

Global, $2.3B IT Distributor (670 employees globally with North American and European based operations), responsible for all HR activities , staffing, training and leadership development, HR operations, etc. including leading a remote team of 8 HR professionals and ownership for annual budget of $3.5MM, SG&A.

Greenwich, Connecticut, United States

Provided leadership for building manufacturing HR team, consisting of seven plant HR managers, and extended teams. supported 2 VPs with approx. 2,800 employees across six manufacturing locations.

Hartford, Connecticut, United States

Provided HR support for two acquisitions, five S&D warehouses with 378 union / union free employees, and approx. $118M in annual revenue. Led preventive labor relations and collective bargaining. Defeated four organizing drives and negotiated three collective bargaining agreements.

Ma, Labor And Industrial Realtions

I began my graduate work at the University of Illinois in the fall of 1996. I finished all class work and studies in the fall of 1997.

Bs Speech Communications

During my undergraduate work at the University of Illinois, from 1990 - 1995, I was a double varsity letter athlete for wheelchair.