James Bryan Email & Phone Number

Greater Nashville Area; Virginia Beach, Va

*Supervising the operations of the restaurant and team on a shift-by-shift basis, with a primary focus on running quality business through timely delivery of excellent product and guest experience.*Support achievement of sales and profit goals, including labor, alcohol and food cost management, and controlling expenses.*Models hospitality skills/behaviors to develop effective rapport with guests, vendors, and camaraderie with staff members and management counterparts.*Conducts administrative functions such as interviews, new-hire training, forecasting sales, scheduling, alcohol and food ordering, line checks, audits, and performance reviews.*Assist in the rollout of programs involving new product and marketing promotions while implementing compliance with company standard policies and procedures.

Norfolk, Virginia Area

* Facilitated internal and external marketing for contemporary financial and insurance products to prospect and existing customer base. *Demonstrated a concern for each customer need and expectation while developing a strategy to offer the best options and solutions based on customer credit and income qualifications.*Incorporated and combined customer service with professional sales expertise while operating with personal integrity and appropriate ethical behavior at all times.*Assisted and handled relief responsibilities for Branch Sales Manager including Daily Audit Reports, Liquidation management, loan documentation, disbursement of proceeds, processing/auditing of counter payments, and new hire training.*Communicate and present each loan proposal and option in person to increase accountability and to gain direct trust and commitment.

Norfolk, Virginia Area

*Met or exceeded planned sales objectives for all promoted products in 2003 and 2004.*Ranked in Top 3 in overall Group PPO (Planned Performance Objective) for the Richmond Region in 2003, 2004.*Developed tactical plans that led to effective customer interactions for key national product launches of VYTORlN (2004), SINGULAIR for ALLERGIC RHINITIS (2003), and ZETIA (2002).*Conducted B.E.S.T. Styles Communication Course for business clusters in the SE Virginia District.*Created and leveraged opportunities for product promotion through the effective development of customer relationships and the execution of quality customer selling to drive business.*Product promotion for VYTORIN, ZETIA, SINGULAIR, ZOCOR, VIOXX, FOSAMAX, PEPCID, and PROPECIA.

Bachelor Of Arts (Ba), Biology/Biological Sciences, General

Activities and Societies: Catawba College Men's Basketball (1995-2000), Beta Beta Beta (National Biological Honor Society)

Biology/Biological Sciences, General