James B. Email & Phone Number

United States

Managed the AI/ML-driven Advana Edge product across various platforms, serving as the liaison between government users, customers and our technical team. Developed comprehensive product roadmaps to optimize value, while promoting best practices within Jira and GitLab. Led planning processes, developed detailed epics, and employed data visualization.

San Antonio, Texas Metropolitan Area

Managed the planning, execution, and evaluation of both cloud and on-premises architectural operations. Oversaw administrative processes, human resources, and offered professional guidance to external stakeholders. Created detailed project plans including schedules and resource estimates. Conducted meetings, tracked projects progress, maintained quality.

San Antonio, Texas Metropolitan Area

Manage Agile, Scrum and Kanban teams in planning and execution of large-scale client projects, overseeing scope, roadmap, schedule, and work breakdown structure (WBS). Coach teams and clients in Agile methodologies. Implemented project plans leading to 85% on-time rate and a 9/10 customer satisfaction score. Worked with various teams to implement a $1M.

San Antonio, Texas

Managed both technical and non-technical projects, enhancing product development and system abilities. Collaborated with teams to adopt best practices and met quality, customer service, performance, and delivery standards despite project challenges. Boosted project completion rate by 20% and cut budget overruns by 15% through a new project management.

San Antonio, Texas Metropolitan Area

• Oversaw five cross-functional teams in creating a complex, real-world training operations environment for staff members utilizing Agile system design and development practices. Planned and led all Scrum processes and.
• Established and managed cross-functional stakeholder teams and strategically aligned training exercise and deliverable expectations across a continuously shifting customer base.
• Closely planned, coordinated, and steered weekly engagement meetings with stakeholders and teams and reduced unanticipated problems by 40 % during the development phase.
• Provided analytical support in developing and implementing various training exercises.
• Improved team performance, productivity, and satisfaction by 20% by resolving 30+ project risks and issues and promoting Agile best practices and values.
• Increased customer satisfaction and reduced time-to-delivery by coaching team members in refined techniques for requirements definition and story writing.

San Antonio, Texas Area

• Responsible for the day-to-day operation of National Security Operations Center Texas. Identified and evaluated significant world events for situational awareness that may require a cryptologic response. Conducted.
• Produced quality and effective reporting with limited resources; identified and corrected key infrastructure discrepancies while increasing the overall work productivity and efficiency.
• Conducted stakeholder and development collaboration meetings, resulting in decrease roadblocks by 45% and increase business & user value by 55%.
• During crisis events, implemented accountability, Force Protection Condition procedures, emergency response actions, and information dissemination to operational directorates.

San Antonio, Texas Area

• Led the NSA Texas Special Interest Alien mission, comprised of nearly 55 co-workers responding to national policy maker requirements on worldwide issues. Orchestrated strategies, planned, collaborated, and responded to.
• Cross-trained team members within the division ensuring they maintained their proficient skills while balancing team workloads
• Devised and oversaw a comprehensive professional development program, increasing employee retention on my team by 45% over one year
• Implemented stakeholder requirements to prioritize efforts, while managing customer’s engagement, daily meetings, and retaining quality

Bachelor'S Degree, Multi/Interdisciplinary Studies, 4.0

Associate Of Arts And Sciences - Aas, Military Intelligence, Command Control And Information Operations, 4.0