- Manage the scheduling and booking of conference rooms utilizing firm-wide room booking system.- Plan, order, and coordinate delivery of all catering for meetings and events, with special attention given to cuisine preferences, dietary restrictions, cost requirements, and other requests.- Manage the visitor procedure, announcing guests and vendors to building security utilizing the Kastle system.- Direct hospitality team to execute room set-ups and catering delivery for all meetings and events, according to Firm standards.- Maintain precise records of all catering billing/invoices, and assist office management and finance team as needed to manage these expenses.- Create and maintain records for Kastle key inventory, parking passes, and supplies inventory.- Organization and command of the front desk, reception area, and conference center.- Meet, greet and welcome all internal and external visitors; assist with coats, luggage, etc.- Answer internal and external phone calls and direct to appropriate parties.- Coordinate and assign visitors with access to building and visiting offices.- Coordinate and communicate with AV team to ensure seamless coverage for meetings.- Monitor condition of carpets, floors, lighting, furniture, and restrooms and submit work orders as needed to Facilities team and building management.- Follow through on all tasks and special projects as directed by management.

-Provides a memorable guest experience by interacting with the guests and providing prompt and courteous service throughout their visit-Welcomes guests upon their arrival and take food and beverage orders according to the guest’s specifications-Anticipates guest’s needs such as drink refills, clearing the table, etc.-Enters guest orders and closes out checks using our point of service system, MICROS-Maintains venue safety and sanitation-Demonstrates menu knowledge and use the knowledge to enthusiastically make recommendations about menu items, entertainment options in the venue, future parties, etc.-Partners with team members on ensuring the cleanliness standards are kept up-Completes side work such as: rolling silverware, replenishing condiments, cleaning menus and etc.-Upholds local liquor and food handling laws

Answering and directing incoming callsProviding timely outgoing correspondence callsAssisting staff as neededProviding routine maintenance checksManage staff appointment booksProviding preliminary sales proposals

· Prepare coffee and tea beverages for customers· Adhere to food safety procedures at all times· Clean and maintain the store during downtime as needed· Handle cash and accurately record customer order information· Resolve customer complaints quickly and efficiently as they arise

· Created afterschool academic lessons and taught middle school aged youth· Created and coordinated support groups and activities based on student needs· Addressed parent complaints regarding inadequate or inappropriate social work perform· Reviewed candidate resumes and scheduled and conducted candidate interviews

Greet customersPreparing entrees requested by customerProviding maintenance inspectionsDish washingHelp prepare food for consumptionCashieringMaintain service logsCook- as needed

Stocked beverage coolersAssisted cooks for setupAnswered guest questions and inquiriesServiced suite holders during game daysMaintained food stations during gamesProvided inventory reports

Greeted and welcomed guestsProvided inventory reportsServed at various stations to promote salesAssisted prep kitchen in making entreesClosed register daily