James Callen Email & Phone Number

Lake Ariel PA

Provided care for seriously ill family members.Care included medication management, assistance with activities of daily living, coordinating in-home therapies and services, and therapeutic recreation, scheduling medical appointments and in-home hospice care, financial custodianship, managing calendars and budgets.

Clarks Summit, PA

• Investigated root cause and developed corrective action through Continuous Improvement Tool.
• Monitored Health & Safety in accordance with OSHA and ensured EPA and PA-DEP requirements were met.
• Performed periodic audits of ISO 9001 and ISO 14001 processes and procedures.
• Conducted safety training for new and existing employees to minimize employee exposure to unsafe conditions.
• Developed JHA’s (Job Hazard Analysis) for new and existing tasks.
• Executed “Near Miss” program to maintain KPI facility wide.

Hanover, PA

• Inspected pre-shipment measurements and SPC capability studies of turbine airfoil precision ceramic cores.
• Developed standard operating procedures and inspection aids to increase consistency of execution.
• Certified accurate data was delivered to customer and supported with histograms and process capability studies.

Duryea, PA

• Monitor and control the quality of supplied components and work with suppliers toward increased quality capability.
• Handle defective material supplies identified in manufacturing, and investigate their cause.
• Ensure compliance through internal audits, corrective and preventative action system.
• Conduct Quality System audits of suppliers IAW the requirements of FDA 21 CFR 820 to assess their capabilities.
• Reduced disposition and processing time of non-conforming material by 70%.
• Chairman of the Material Review Board.

Stroudsburg, PA

• Attained successful ISO 9001 Certification with “Zero” non-conformances.
• Develop, implement and maintain all quality systems, procedures, and work instructions.
• Develop and maintain system of internal ISO audit including corrective action system.
• Collect, analyze and report all quality related key performance metrics to upper management.
• Maintain Failure Return System insuring that customer satisfaction is highest priority.
• Work with manufacturing engineering to reduce manufacturing times and costs.

Eynon, PA

• Schedule of work assignments for hourly production bargaining unit employees based on MRP requirements.
• Ensure that projects are completed on schedule following established procedures, schedules, and work plans.
• Provide quality liaison to work center teams under a Whole System Architecture teaming philosophy.
• Member of Production Operations Team as part of the Whole Systems Architecture teaming philosophy.
• Review work for overall quality. Calculate, evaluate and improve team efficiencies.
• Provide work assignments, track results and efficiencies of Gage Process Engineers.

Wilkes-Barre, PA

• Attained successful ISO 9001 Certification with “Zero” non-conformances.
• Develop, implement and maintain all quality systems, procedures, work instructions and internal audits.
• Collect, analyze and report all quality related data to executive management.
• Develop, maintain and coordinate corrective/preventative action system.
• Manage all quality related projects including those related to ISO activities.
• Ensure all employees are familiar with quality requirements through the implementation of training programs.

Fleetville, PA

• Organized start-up and development of full time Receiving Inspection operations for Grumman Fleetville PA operations reducing a 3-site redundancy to 1 central location eliminating 60% of Receiving Inspection costs.
• Assisted in the development of quality trend charts and performed technical investigations of quality problems.
• Performed audits of ISO certified processes and procedures.
• Investigated corrective actions, issued reports of recommendations and follow-ups to insure resolution.
• Maintained statistical records of product quality and issued periodic quality reports.
• IFTE, FireFinder and VIS programs POC for equipment evaluation, subsystem / component failure modes and data trends.

Bethpage, NY / Salisbury, MD / Fleetville, PA

• Developed a “Parallel Inspection” system decreasing piece part inspection time by 75%.
• Coordinated the acquisition of material necessary to avoid contract delinquency fines totaling 3.6 million dollars utilizing the GIDEP Urgent Data Request system.
• Provided management with overview of outstanding items, concerns, workflow, area activities and employee performance.
• Coordinated the resolution of Inspection requirement problems with cognizant departmental and program personnel.
• Provided work schedule and assignment responsibilities for planning, office, and inspection personnel.
• Approved engineering drawings and standards.