James Callen Email & Phone Number

Lake Ariel Pa

Provided care for seriously ill family members.Care included medication management, assistance with activities of daily living, coordinating in-home therapies and services, and therapeutic recreation, scheduling medical appointments and in-home hospice care, financial custodianship, managing calendars and budgets.

Clarks Summit, Pa

• Investigated root cause and developed corrective action through Continuous Improvement Tool.• Monitored Health & Safety in accordance with OSHA and ensured EPA and PA-DEP requirements were met.• Performed periodic audits of ISO 9001 and ISO 14001 processes and procedures.• Conducted safety training for new and existing employees to minimize employee exposure to unsafe conditions.• Developed JHA’s (Job Hazard Analysis) for new and existing tasks.• Executed “Near Miss” program to maintain KPI facility wide.• Re-lamped facility with LED’s to reduce carbon footprint more than 20%.• Recycled rubber grindings to eliminate inclusion in landfill.

Hanover, Pa

• Inspected pre-shipment measurements and SPC capability studies of turbine airfoil precision ceramic cores.• Developed standard operating procedures and inspection aids to increase consistency of execution.• Certified accurate data was delivered to customer and supported with histograms and process capability studies.

Duryea, Pa

• Monitor and control the quality of supplied components and work with suppliers toward increased quality capability.• Handle defective material supplies identified in manufacturing, and investigate their cause.• Ensure compliance through internal audits, corrective and preventative action system.• Conduct Quality System audits of suppliers IAW the requirements of FDA 21 CFR 820 to assess their capabilities.• Reduced disposition and processing time of non-conforming material by 70%.• Chairman of the Material Review Board.

Stroudsburg, Pa

• Attained successful ISO 9001 Certification with “Zero” non-conformances.• Develop, implement and maintain all quality systems, procedures, and work instructions.• Develop and maintain system of internal ISO audit including corrective action system.• Collect, analyze and report all quality related key performance metrics to upper management.• Maintain Failure Return System insuring that customer satisfaction is highest priority.• Work with manufacturing engineering to reduce manufacturing times and costs.• Coordinate with Field Inspectors from customers such as Lockheed Martin and General Dynamics as well as DCMA Government Inspectors.

Eynon, Pa

• Schedule of work assignments for hourly production bargaining unit employees based on MRP requirements.• Ensure that projects are completed on schedule following established procedures, schedules, and work plans.• Provide quality liaison to work center teams under a Whole System Architecture teaming philosophy.• Member of Production Operations Team as part of the Whole Systems Architecture teaming philosophy.• Review work for overall quality. Calculate, evaluate and improve team efficiencies.• Provide work assignments, track results and efficiencies of Gage Process Engineers.• Coordinate metrology requirements including “in-house’ and “outsource” calibration of gages and equipment.

Wilkes-Barre, Pa

• Attained successful ISO 9001 Certification with “Zero” non-conformances.• Develop, implement and maintain all quality systems, procedures, work instructions and internal audits.• Collect, analyze and report all quality related data to executive management.• Develop, maintain and coordinate corrective/preventative action system.• Manage all quality related projects including those related to ISO activities.• Ensure all employees are familiar with quality requirements through the implementation of training programs.• Ensure all new and existing suppliers are properly qualified in accordance with company quality standards.• Ensure that all customer complaints are properly investigated and resolved.

Fleetville, Pa

• Organized start-up and development of full time Receiving Inspection operations for Grumman Fleetville PA operations reducing a 3-site redundancy to 1 central location eliminating 60% of Receiving Inspection costs.• Assisted in the development of quality trend charts and performed technical investigations of quality problems.• Performed audits of ISO certified processes and procedures.• Investigated corrective actions, issued reports of recommendations and follow-ups to insure resolution.• Maintained statistical records of product quality and issued periodic quality reports.• IFTE, FireFinder and VIS programs POC for equipment evaluation, subsystem / component failure modes and data trends.• Developed Quality test procedures, methods and SOP’s.• Coordinated the return and replacement of discrepant material with Sector Supplier Quality and material suppliers.

Bethpage, Ny / Salisbury, Md / Fleetville, Pa

• Developed a “Parallel Inspection” system decreasing piece part inspection time by 75%.• Coordinated the acquisition of material necessary to avoid contract delinquency fines totaling 3.6 million dollars utilizing the GIDEP Urgent Data Request system.• Provided management with overview of outstanding items, concerns, workflow, area activities and employee performance.• Coordinated the resolution of Inspection requirement problems with cognizant departmental and program personnel.• Provided work schedule and assignment responsibilities for planning, office, and inspection personnel.• Approved engineering drawings and standards.• Provided instruction and training in Receiving Inspection procedures to new personnel.• Organized start-up and development of full time Receiving Inspection operations in Salisbury MD.• Reviewed and evaluated prospective preferred suppliers based on performance history.• Coordinated the recall and calibration requirements of all calibrated tools, systems, and equipment.• Inspection of aircraft canopies and windshields, crewmember parachutes and associated Survival Equipment.• Inspection of McDonnell Douglas engine cowls, thrust reversers and perforated acoustic panels.• Hands on vehicle inspection of Space Shuttle Wing, F-14, A-6, EA-6B, E-2C, C-2A aircraft.• Immersion and contact Ultrasonic Inspection, Electrical Conductivity, Rockwell Hardness, Harmonic Bond Testing Procedures.• Established the chemical and raw material planning department.