James Cargo

James Cargo Email and Phone Number

It’s nice to be important. It’s more important to be nice @ Resolution Management Group
west palm beach, florida, united states
James Cargo's Location
United States, United States
James Cargo's Contact Details

James Cargo work email

James Cargo personal email

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About James Cargo

Experienced Manager with a demonstrated history of working in the Automotive Industry. Skilled in Negotiation, Analytical Data, Operations Management, Sales, and Client Management. Strong support professional.

James Cargo's Current Company Details
Resolution Management Group

Resolution Management Group

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It’s nice to be important. It’s more important to be nice
west palm beach, florida, united states
Employees:
2
James Cargo Work Experience Details
  • James Cargo Llc
    Licenced Independent Insurance Adjuster
    James Cargo Llc May 2022 - Present
    United States
  • Resolution Management Group
    Vendor Ops Consultant
    Resolution Management Group Jun 2022 - Present
    United States
    Just enjoying helping a company I stand behind and believe in grow. It’s an uphill battle when you want to make positive changes. I’ll never stop fighting to make the industry healthier.
  • Veteren Builders Of Venice
    Assistant
    Veteren Builders Of Venice Dec 2021 - Jan 2024
    Venice, Florida, United States
    Plumbing, Drywall, Painting, Flooring, Tile work, Cement, Electrical, Landscaping, Roof and Gutters.
  • Self Employed
    Automotive Consultant
    Self Employed Jan 2006 - Feb 2022
    Automotive consulting on both individual and corporate levels - Purchasing- MarketingI work with both individual needs and corporate needs and partner with dealers throughout the country.
  • Primeritus Financial Services, Inc
    Vendor Performance Manager
    Primeritus Financial Services, Inc Jan 2021 - Dec 2021
    Nashville, Tennessee, United States
  • Primeritus Financial Services, Inc
    Senior Vendor Relations Manager
    Primeritus Financial Services, Inc Oct 2020 - Dec 2021
    Nashville, Tennessee, United States
  • Primeritus Financial Services, Inc
    Agency Relations Manager
    Primeritus Financial Services, Inc Oct 2013 - Dec 2021
    Nashville, Tn
    Responsibilities:• Prepare and analyze reports to monitor and improve agency performance.• Set goals for agents within defined markets, monitor and follow up on performance.• Set and adjust assignment allocation within defined markets based upon agent performance.• Conduct performance calls with agents within region on a regularly scheduled basis to go over performance of agent in relation to their competitors, set goals, and highlight areas of strength.• Find agents in… Show more Responsibilities:• Prepare and analyze reports to monitor and improve agency performance.• Set goals for agents within defined markets, monitor and follow up on performance.• Set and adjust assignment allocation within defined markets based upon agent performance.• Conduct performance calls with agents within region on a regularly scheduled basis to go over performance of agent in relation to their competitors, set goals, and highlight areas of strength.• Find agents in areas where an increase in performance is needed and in areas where coverage is needed by utilizing various resources such as referrals, the internet, books, or solicitations by agents themselves.• Work with claims, operations, and sales to mitigate and address any agency issues.• Maintain agency profile notes with all performance calls, compliance resolutions, coach and council/discipline actions, etc.• Build, strengthen, and maintain business relationships with the agent network.• Issuing communication of pertinent information to the agent network.• Train and manage agent partners on our systems of use as well as on SLAs and client requirements.• Other duties as assigned. Show less
  • Primeritus Financial Services, Inc
    Manager Of Agency Services
    Primeritus Financial Services, Inc Jan 2017 - Oct 2020
    Greater Nashville Area, Tn
    As Agency Services Manager my Job primarily revolves around Client SLA (Service Level Agreements) and ensuring that Primeritus Financial Services stays in compliance with the Clients contractual requirements. These requirements include but are not limited to; - Update Compliance. - Post recovery compliance (receipts, photos, condition reports, MV327 etc.) - Escalation and trending of out of compliant partners. - Tracking daily compliance reports. -… Show more As Agency Services Manager my Job primarily revolves around Client SLA (Service Level Agreements) and ensuring that Primeritus Financial Services stays in compliance with the Clients contractual requirements. These requirements include but are not limited to; - Update Compliance. - Post recovery compliance (receipts, photos, condition reports, MV327 etc.) - Escalation and trending of out of compliant partners. - Tracking daily compliance reports. - Ensuring that all communication with my department is positive. - Support for front side and skip operations as a point of escalation. - Managing Mileage costs by validating information and determining financial risk. Show less
  • Advance Auto Parts
    Auto Parts Specialist
    Advance Auto Parts Jun 2016 - Oct 2021
    Thompson Station, Tn
    Assist DIY, Commercial Clients with automotive parts needs.
  • Comdata
    Senior Client Relations Manager
    Comdata Oct 2007 - Oct 2013
    Brentwood Tn
    Mastercard Branded Debit Paycard Solutions for high end clients. Client Relations, Training, Consumer Relations, Claims investigations.Duties included; *Financial Auditing for Clients (Microsoft Excel 2010) *Formal Presentations to Clients and Cardholders (PowerPoint) *Growing Current Account Revenue -Showed 40% growth in less than a year for the product Company wide. *Client Support and Technical Support -B2B and B2C *Trouble Shooting Product… Show more Mastercard Branded Debit Paycard Solutions for high end clients. Client Relations, Training, Consumer Relations, Claims investigations.Duties included; *Financial Auditing for Clients (Microsoft Excel 2010) *Formal Presentations to Clients and Cardholders (PowerPoint) *Growing Current Account Revenue -Showed 40% growth in less than a year for the product Company wide. *Client Support and Technical Support -B2B and B2C *Trouble Shooting Product issues *Assisting in Fraud Investigations *Collections from past due Accounts -Collected $120k+ in less than two weeks from accounts two years past due. I Volunteered for this project added to my daily workload. *Helped Create and updated yearly the Customer Support Manual for the Corporate Product that is still in use today! *Single handedly Created the Escalation Guide for Supervisors for Both Comdata Products and Ceridian Products that are in use today! *Onsite training for B2C Clients Show less
  • Red Iguana / Wannabees / Crazy Louies / Wild Horse
    Bartender
    Red Iguana / Wannabees / Crazy Louies / Wild Horse Jan 2005 - Sep 2007
    Downtown Nashville
    Bartender in Down Town Nashville, TN Broadway and 2nd Avenue's. Extremely fast paced entertaining tourists to executives with bottle throwing and making the best drinks Nashville ever saw.
  • Wards Cove, Alyeska Seafoods, Alaska Boat Company
    Summer Associate
    Wards Cove, Alyeska Seafoods, Alaska Boat Company Jun 1999 - Jul 2002
    Ekuk, Ak / Kenai, Ak
    Located in Bristol Bay off the Bering Sea. Not a place for the weak or the weary, this place will make you or break you in one week.
  • Invision Marketing San Diego, Ca
    Sales & Marketing Manager
    Invision Marketing San Diego, Ca 2000 - 2002
    Mirrimar, Ca
    Sales and Marketing for high end Golf Course/Resorts for Southern CA and Baja.Duties included:• Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Achieves marketing and sales… Show more Sales and Marketing for high end Golf Course/Resorts for Southern CA and Baja.Duties included:• Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.• Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. Show less

James Cargo Skills

Customer Service Team Building Customer Satisfaction Negotiation Management Sales Management Leadership Strategic Planning Sales Process Improvement Business Process Improvement Operations Management Account Management Customer Retention Risk Management Business Development Training Microsoft Office Microsoft Excel Automotive Marketing Finance Sales Process Team Leadership Time Management Analytical Skills Sales Operations Business To Business Customer Relationship Management Microsoft Word Financial Services

James Cargo Education Details

Frequently Asked Questions about James Cargo

What company does James Cargo work for?

James Cargo works for Resolution Management Group

What is James Cargo's role at the current company?

James Cargo's current role is It’s nice to be important. It’s more important to be nice.

What is James Cargo's email address?

James Cargo's email address is ja****@****tus.com

What is James Cargo's direct phone number?

James Cargo's direct phone number is +161561*****

What schools did James Cargo attend?

James Cargo attended Lake Superior State University, San Diego State University, San Diego State University.

What skills is James Cargo known for?

James Cargo has skills like Customer Service, Team Building, Customer Satisfaction, Negotiation, Management, Sales Management, Leadership, Strategic Planning, Sales, Process Improvement, Business Process Improvement, Operations Management.

Who are James Cargo's colleagues?

James Cargo's colleagues are Samantha Odell, Joshua Pease, Jason Clark, Tya Keylon, Emily Yates, Debbie Maxwell.

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