James May Email & Phone Number

Arlington, Tx, Us

Arlington, Tx, Us

Dallas, Texas, United States

Grand Prairie, Texas, United States

In this highly collaborative position, I worked with multiple stakeholders to recognize the growth potential of RV Aftermarket service parts. • Worked with product design and development teams to identify spare part kit at the beginning phases of product ideation. • Using a complete repair logic, I made changes to existing kits and new service kits that included all items required for the repair. • As finished goods approached the end of their lifecycle, I combined kits to develop more comprehensive end of life kits. • Promoted the value proposition of original Dometic Parts with dealer and end user customers.• Increased overall packaging quality and accuracy by assuming PPAP responsibilities for spare part kits packaged in our Grand Prairie DC

Arlington, Texas, United States

Supported 545 dealers with purchases over $270 MM in four areas of growth and development: Parts, parts warranty, technical readiness/training and dealer certification. • Key stakeholder responsible for consolidating dealer policies across eight distributor regions into one policy used by all North American dealers.• Managed a flexible support budget of $600K designed to support parts marketing initiatives as well as offset customer costs in unique situations.• Redesigned onboard process for new dealers by developing a playbook that reduced turn-around time by as much as 50%.• Implemented a new certification program that allowed existing OEM dealers the ability to expand services in underserved markets.

Arlington, Texas, United States

Managed all aspects of the parts business between manufacturer and OEM dealer network. • Managed parts purchases from all Cummins Engine dealers and major accounts within the Texas and Oklahoma region. • Successfully monitored, submitted and awarded numerous multi-year parts bids resulting an average $1.2MM annual revenue. • Created and implemented various dealer parts growth programs. Programs followed market trends and could be an all-parts purchases program, or specific parts segment program depending on need.• Utilizing the principles of engine life cycle, I created a campaign to keep customers buying genuine Cummins parts longer in their ownership journey.

Dordrecht, South Holland, Netherlands

Provided administrative support to the Cummins engine sales team and the Cummins Power Generation team. Because of my extensive knowledge on Cummins processes, I was instrumental in implementing best practices that improved efficiency by aligning process to match those used in North America.

Grand Junction, Colorado, United States

Responsible for all aspects of parts department operations

Chesapeake, Virginia, United States

Responsible for all aspects of parts department operations