James Chambers, Mba, Bsn, Rn Email & Phone Number

Charlotte, North Carolina, United States

Healthcare improvement of healthcare systems by improving patient quality outcomes, while safely reducing costs.Consultant with executive leaders to implement system-level Value Analysis processes in U.S. hospitals and health systems. Lead daily operations of five Value Analysis Service Line Teams within the supply chain. • Collaborate with C-Suite, physicians, nursing, and hospital administration in implementing Value Analysis processes. • Manage productive relationships with global product and medical device suppliers.• Set and achieved annual cost-saving goals for all clinical service lines within health systems. • Monitor the ongoing progression of cost-saving goals. Prepare and present impact analysis monthly reports to hospital leadership and clinicians and establish other cost-saving initiatives.• Consistently improve the contribution margin by decreasing costs and/or introducing new technologies that increase revenue reimbursement.• Identify areas for process improvement and implement innovative solutions to maximize cost savings.• Maximize clinical quality, patient outcomes, and clinician satisfaction by researching and introducing new medical devices and supplies. Make recommendations on substitute medical products for backorders/shortages.• Present quarterly updates to executive leadership regarding cost savings progression and new approved technologies, and the impact these have on the organization’s margins.• Provide oversight of the new technology approval process for hospitals and health systems.• Collaborate and strategize with the revenue cycle team of various organizations to maximize payor reimbursements and sourcing and contracting teams to implement clinical contracts successfully.

Rochester, New York, United States

An 886-bed, 6-hospital system throughout the Greater Rochester Area.Managed the clinical operations and patient care for 10 locations within URMC with busy Orthopedic and Podiatry departments exceeding 250K annual visits.• Significantly restructured and implemented a nursing support model including Nurse Managers, Assistant Nurse Managers, CNS, RN, LPN, and technicians resulting in better support for physicians and patients.• Managed 200 licensed and unlicensed staff members including RNs, LPNs, and technicians.• Co-managed the service line budget including budgeting, forecasting, and revisions, consistently meeting targeted revenue growth goals.• Collaborate with physicians and hospital leadership in planning and achieving annual revenue growth targets.• Managed clinical documentation, maximized billing, and decreased costs for E/M visits, and procedures, maximizing the department’s contribution margin.• Significantly improved staff satisfaction ratings through employee satisfaction surveys, action plans, leadership rounding, and staff recognition.• Designed and project managed three significant EMR projects optimizing patient safety, efficiency, and cost savings.• Led department recruitment for all registered nurses, LPNs, and nursing support roles.• Managed department preparation resulting in a successful Joint Commission Survey visit (2019).

Rochester, New York, United States

Epic certified analyst specializing in the Anesthesia module of eRecord EMR.• Managed a project team and ensured milestones/objectives were met during the project timeline.• Developed and implemented the documentation billing process.• Provided updates on the EMR project to Medical Center leadership and C-Suite.• Collaborated with IT departments, increasing knowledge of all levels of the Medical Center ISD support.• Coordinated the implementation of all anesthesia device integration at four locations (OR/out of OR).

Rochester, New York, United States

Managed the hospital outpatient budgets, including meeting targeted revenue growth goals. Supervised 60 licensed and unlicensed staff members. Co-responsibility for the $5 M inpatient charges procedure area.• Led operations of busy procedural areas including both hospital-based and offsite locations.• Significantly improved staff satisfaction scores through employee satisfaction surveys, action plans, leadership rounding, and staff recognition. • Optimized safer patient care practices by implementing several policy changes.• Decreased patient wait times and overtime costs by implementing operational efficiency changes. • Worked with physician staff by suggesting practices to improve patient satisfaction and quality indicators.• Managed purchasing and maintained appropriate supply levels.

Rochester, New York, United States

Managed ~30 nurses and Respiratory Therapists across Endocrinology, Nephrology, Infectious Disease, and Outpatient Clinical Services. • Developed and managed the hospital outpatient budgets, including meeting targeted revenue growth goals.• Led operations of busy specialty medicine outpatient clinics. Purchased and maintained inventory levels of supplies.• Integrated the Bronchoscopy Suite, Pulmonary Function Testing Center, and Pulmonary Clinic into a single functioning unit, Outpatient Pulmonary Lab.• Implemented an Outpatient Vent Clinic to decrease hospitalizations of the vent patient population.• Worked with physician staff to meet patient satisfaction and quality indicators.• Successfully implemented EMR (eRecord) for Pulmonary, Endocrinology, Nephrology, and Pulmonary.• Assisted in planning of expansion and renovation of a new area in the ambulatory care building (2009).• Implemented performance improvement processes resulting in more efficient and significantly safer practices.

Rochester, New York Metropolitan Area

Provided care for 1-2 critically ill patients with diagnoses including ARDS, pneumonia, sepsis, cystic fibrosis, MI, cardiac arrest, CHF, seizures, drug overdoses, renal failure, CVA, and cancer. Worked with members of a multi-disciplinary team to deliver care. Acted as charge nurse in a 17-bed ICU. Participated in IHI Critical Care improvement projects related to VAP reduction, sedation interruption, mobility, and family-centered care. Proficient with the assessment and management of ventilators, monitors, defibrillators, dialysis machines, rapid infusers, and other equipment and technology related to the care of critically ill patients.

Provided care to critically ill patients.

Master Of Business Administration - Mba, Medical Management

Activities and Societies: Beta Gamma Sigma

Bachelor Of Science - Bs, Nursing

Associate Of Arts And Sciences (Aas), Registered Nursing/Registered Nurse

Bsn, Registered Nursing/Registered Nurse