James Chew Email & Phone Number

Pawtucket, Ri, Us

Singapore, Sg

Secretlab is an international gaming chair brand seating over 3 million users worldwide, with our key markets in the United States, Europe, Asia and Singapore, where we are headquartered.• Leading commercial discussions and sales strategy for assigned markets (Philippines, Thailand, Indonesia, Vietnam, Japan, United Arab Emirates). • Negotiating for commercial partnerships & activities on marketplaces (Lazada, Shopee, Tokopedia, Amazon). • Responsible for streamlining e-commerce operational excellence• Assortment planning and coordinating new in-market product launches• Utilize growth hacking strategies and A/B testing to develop innovative solutions that drive traffic to our digital channels, including: Affiliate marketing, Digital marketing campaigns, Brand partnerships and collaborations as well as On-the-ground events and activations• P&L management for responsible markets to ensure sustainable growth in profitability & revenue

Milan, Italy, It

World’s #1 eyewear company, USD 10+ billion revenue, owning brands like Ray-Ban, Oakley, etc.• Leading the marketplace sales and marketing strategies for Singapore, Malaysia & Philippines. • Negotiating for commercial partnerships & activities on marketplaces (Lazada, Shopee, Zalora). • Responsible for streamlining e-commerce business processes & content management.• Managing performance marketing across the regional markets through on-platform and off-platform solutions.

Singapore, Singapore, Sg

ShopBack is a cashback reward program available across Asia-Pacific with over 5 million members on its platform. Empowering smarter shoppers by giving them cash backs on their online and offline purchases.• Project managing newsletter communications for Malaysia, Thailand and Australia. • Developing a content management strategy to efficiently allocate exposure of merchants across countries and verticals. • Monitoring newsletter content and calibrating the best practices to be applied. • Running data analysis to provide actionable insights that uncover new campaign opportunities

London, England, Gb

Official shop of the British Tourist Authority, VisitBritain. With the goal of helping local tour and attraction operators to reach an international audience through an e-commerce platform. Partners include: Merlin entertainment, Transport for London, Golden tours etc. • Managing daily e-commerce operations on the visitbritainshop.com using a bespoke content management system. • Creative copywriting on product pages that is both informative and appealing to customers. • Negotiation and account managing various stakeholders both internal and external. • Designing and crafting content used in newsletters and eCommerce merchandising banners. • Analysing data and creating suggestions for affiliate marketing improvements.• Utilising SEO best practices to optimise product pages.

Singapore, Sg

Largest private physiotherapy clinic group in Singapore. Physiotherapy specialists operate multiple clinics in Singapore, specialising in back pains, neck pains, shoulder and sports injuries.• Utilising MediaWiki to create operation guidelines for the training of new and existing staff.• Improving operations workflow using Lean Six Sigma Framework.• Developed E-commerce store integrated into the website using Wordpress .• Analysing operating patterns to implement a reduction in lead time.

Bachelor’S Degree, International Business & Management

Diploma In Info-Communications, Programming / Network Engineering