James Chew Email & Phone Number

Singapore, Singapore

Singapore, Singapore

Singapore

• Next Gen Electronics Medical Records (NGEMR)-Nominated as NHG Cluster Lead for e-Financial Counselling track to lead the discussion, provide inputs for (a) process, (b) logic and rationale and (c) value-added decision.
• Care Cost Form (CCF)- Collaborated with public healthcare institutions, MOH and IHIS in creating a standardized financial counselling… Show more
• Care Cost Form (CCF)- Collaborated with public healthcare institutions, MOH and IHIS in creating a standardized financial counselling tool (CCF) which unified bill estimates across Singapore. Led in operationalizing.
• Operationalized Admission Office within National Centre for Communicative Diseases (NCID) in Sep 2019 Provided admission workflow and avenue for NCID to admit patients during peacetime and COVID-19 pandemic situation.

• First Singapore Healthcare Make-a-thon Co-developed with industry makers with use of UI/UX, LEAN and Design Thinking to build a user-centric prototypes for self-help admission in Emergency Department
• Spearheaded as eForm system custodian for the roll-out for new eForm solution which affects patient management process at more than 30 TTSH clinics and pharmacies
• Department Manager-Led close to 40 frontline staff who deliver inpatient Financial Counselling (FC) services at… Show more
• Department Manager-Led close to 40 frontline staff who deliver inpatient Financial Counselling (FC) services at TTSH Emergency Dept, Inpatient Wards and Admission Office. On top of TTSH awards, the team was recognized.

• MediShield Life Launch. Successfully rolled out in Nov 2015 the transition of Medishield Life via changes at IT system, staff and public education
• Pioneered Hospital Transfer Coordination Framework (TTSH Direct ED Decant Model) for Alexandra and Raffles Hospital.
• Medical Records Committee- Held post of Secretariat, under Chairperson (ACMB) in engagement of medical records audits, findings and resolution with various cross-disciplinary stakeowners, in support for continued… Show.
• Medical Records Committee- Held post of Secretariat, under Chairperson (ACMB) in engagement of medical records audits, findings and resolution with various cross-disciplinary stakeowners, in support for continued.

Singapore

• Marketed Catworld to Singapore retail arena, a fashion apparel icon which hails from Taiwan.
• Set up retail store featuring Catworld apparels which attracted an annual sales of more than $250,000, recovering the investment in the 1st year. Worked with designers and reno contractor to oversee the completion of.
• Strategized and expanded Catworld to target the young affluent and tech-savvy market population by firstly developing the online store and reaching out via… Show more
• Strategized and expanded Catworld to target the young affluent and tech-savvy market population by firstly developing the online store and reaching out via social media integration
• Collaborated with marketing companies to promote and enhance the brand image for Catworld. Lead Catworld to join Business for Families establishment in 2011
• Lead the Sales Team to plan, execute and review the various sales promotion to expand our market share. Year on year sales increment about 7%. Show less

Singapore

• Corporate Planning and Manufacturing Enhancement (CPME)- Jan’09 to Aug’10 Business Continuity Certified Planner by BCM Institute
• Wrote and Implemented Emergency Response Plans for disease spread (H1N1), fire, flood control.
• Liaison with Japan HQ on implementation and results for horizontal implementation alignment.
• Appointed Secretary of Risk Management CommitteeCCD Line EngineeringOct’06 – Dec’09 Team Leader
• Leader in Yield Improvement activities amounting… Show more Corporate Planning and Manufacturing Enhancement (CPME)- Jan’09 to Aug’10 Business Continuity Certified Planner by BCM Institute
• Leader in Yield Improvement activities amounting to S$3 million per year.