James Cloud
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James Cloud Email & Phone Number

Senior Client Success Manager at Burwood Group
Location: Chicago, Illinois, United States 8 work roles 1 school
1 work email found @burwood.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email j****@burwood.com
LinkedIn Profile matched
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Current company
Burwood Group
Role
Senior Client Success Manager
Location
Chicago, Illinois, United States
Company size
231 employees

Who is James Cloud? Overview

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Quick answer

James Cloud is listed as Senior Client Success Manager at Burwood Group, a company with 231 employees, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at burwood.com and a matched LinkedIn profile for James Cloud.

James Cloud previously worked as Enterprise Operations Manager at Burwood Group and Client Success Manager at Burwood Group. James Cloud holds Bachelor Of Science - Bs, Computer Software Engineering from University Of Illinois Chicago.

Company email context

Email format at Burwood Group

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{first_initial}{last}@burwood.com
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AeroLeads found 1 current-domain work email signal for James Cloud. Compare company email patterns before reaching out.

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Profile bio

About James Cloud

When I pivoted careers in 2020, from hospitality/restaurant management to IT, I was both nervous and excited to start anew. Much like I have all of my life, when faced with a challenge, I rolled up my sleeves and got to work. I started taking online Python courses, functioned as a NOC Analyst at a reputable lawfirm learning about network monitoring and administration, and found a full time position as an Associate Operations Engineer with my current company, Burwood Group. While working in the Operations Center, an opportunity was presented where I could bridge the gap between my previous 12 years in customer service and my new found passion for technology in the form of a Client Success Manager.Having never been one to dip a toe or two, I dove in head first. I found a mechanism to channel my passion for problem solving and develop a delivery model that focuses on the client experience. My attention to detail and analytical mind, honed from years of learning to quickly adapt at a moment's notice, has proven to enhance my ability to convey effective solutions and assist in managing and organizing projects for both my clients and my organization.Having been promoted to Senior Client Success Manager, I've been tasked with cultivating and developing a team that fulfills the vision of a client-focused and personalized experience. I love what I do and the opportunity to immerse myself in problems and projects to continue growing my own knowledge-base while constructing and delivering satisfactory results to my clients.

Current workplace

James Cloud's current company

Company context helps verify the profile and gives searchers a useful next step.

Burwood Group
Burwood Group
Senior Client Success Manager
Chicago, IL, US
Website
burwood.com
Employees
231
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Company profile
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8 roles

James Cloud work experience

A career timeline built from the work history available for this profile.

Enterprise Operations Manager

Current
Burwood Group

Oak Brook, Illinois, US

Oct 2024 - Present

Senior Client Success Manager

Burwood Group

Oak Brook, Illinois, US

Oct 2023 - Dec 2024

Client Success Manager

Burwood Group

Oak Brook, Illinois, US

Sep 2022 - Oct 2023

Associate Operations Engineer

Burwood Group

Oak Brook, Illinois, US

  • Patching as a Service (Security and QA)
  • Tier one troubleshooting incidents through resolution in accordance with specified SLAs
  • Network, environment, infrastructure, and unified communications monitoring and upkeep
  • Active Directory administration using AzureAD
  • Preparing and implementing firmware upgrades on a variety of Cisco and HP devices
  • NAT Rule/IP whitelisting in FirePower
Mar 2022 - Sep 2022

Noc Intern

Sidley Austin Llp

Chicago, Illinois, US

 Assisted in 2012 to 2019 SCOM configuration and migration Assisted Security team in SMBv1 disablement project Monthly patch validation and installation Server and storage upkeep, maintenance, monitoring, and decommissioning Active Directory and file share administration via ARS Monitor status and performance of company infrastructure and networks.

Aug 2021 - Mar 2022

Bar Manager

Lettuce Entertain You Restaurants

Chicago, Illinois, US

 Oversaw daily operations and scheduling  Hired and trained new staff  Negotiated pricing with vendors  Handled inventory and budgeting for food and liquor  Revamped tip-out procedure and created new programs to incentivize staff  Participated in monthly P&L and weekly meetings discussing the direction/future of the restaurant  Participated in.

Mar 2019 - Mar 2020

General Manager

Sliderz/Hank & Harry'S Deli

 Built and designed menus, training manuals, and developed concept  Hired and trained all staff for two locations  Oversaw operations, inventory, ordering, and scheduling of two locations  Negotiated contracts with vendors  Worked closely with owners and Director of Operations to develop vision and direction for the company

Jul 2016 - Sep 2017
Team & coworkers

Colleagues at Burwood Group

Other employees you can reach at burwood.com. View company contacts for 231 employees →

JL Justin Long Justin Long Colleague at Burwood Group Greater Bloomington, Illinois Area, United States View → TS Tara Schmitt Tara Schmitt Colleague at Burwood Group Peoria Metropolitan Area, United States View → SP Sean P. Sean P. Colleague at Burwood Group Chicago, Illinois, United States, United States View → MB Melissa Baker Melissa Baker Colleague at Burwood Group Apopka, Florida, United States, United States View → CH Courtney Hannah Courtney Hannah Colleague at Burwood Group Peoria Heights, Illinois, United States, United States View → JW Jeremy Walker Jeremy Walker Colleague at Burwood Group Normal, Illinois, United States, United States View → DS Dave Summers Dave Summers Colleague at Burwood Group Wheaton, Illinois, United States, United States View → AA Ali Altai Ali Altai Colleague at Burwood Group El Cajon, California, United States, United States View → AC Ann Conley Ann Conley Colleague at Burwood Group Greater Phoenix Area, United States View → AM Amita Mirchandani Amita Mirchandani Colleague at Burwood Group San Diego, California, United States, United States View →
1 education record

James Cloud education

  • University Of Illinois Chicago
    University Of Illinois Chicago
    Computer Software Engineering
FAQ

Frequently asked questions about James Cloud

Quick answers generated from the profile data available on this page.

What company does James Cloud work for?

James Cloud works for Burwood Group.

What is James Cloud's role at Burwood Group?

James Cloud is listed as Senior Client Success Manager at Burwood Group.

What is James Cloud's email address?

AeroLeads has found 1 work email signal at @burwood.com for James Cloud at Burwood Group.

Where is James Cloud based?

James Cloud is based in Chicago, Illinois, United States while working with Burwood Group.

What companies has James Cloud worked for?

James Cloud has worked for Burwood Group, Sidley Austin Llp, Lettuce Entertain You Restaurants, and Sliderz/Hank & Harry'S Deli.

Who are James Cloud's colleagues at Burwood Group?

James Cloud's colleagues at Burwood Group include Justin Long, Tara Schmitt, Sean P., Melissa Baker, and Courtney Hannah.

How can I contact James Cloud?

You can use AeroLeads to view verified contact signals for James Cloud at Burwood Group, including work email, phone, and LinkedIn data when available.

What schools did James Cloud attend?

James Cloud holds Bachelor Of Science - Bs, Computer Software Engineering from University Of Illinois Chicago.

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