James Combs Email & Phone Number

Louisville, Kentucky, United States

• Work with key business and technology stakeholders to provide analysis, documentation and management of functional and non-functional Customers’ requirements for complex customer delivery projects.
• Explain technical and functional specifications with subject matter experts in the planning stage of projects.
• Conduct / lead customer workshops to gather and catalogue business requirements from Equifax customers on complex projects.
• Perform Solution Design, General Consulting, on-going Customer Relationship management, and Customer Testing/System Integration management.

• Role Responsibilities
• Supervise and direct weekly activities of System Integration Analysts
• Experience with troubleshooting application processes
• Excellent verbal and written communication skills
• Strong analytical/problem solving skills
• Own performance management of team members to include coaching

Louisville, Kentucky, United States

• Systems Integration and Implementation Team SupervisorRole Responsibilities
• Supervise and direct weekly activities of System Integration Analysts
• Experience with troubleshooting application processes
• Excellent verbal and written communication skills
• Strong analytical/problem solving skills
• Own performance management of team members to include coaching

Louisville, Kentucky Area

Product Deployment team Technical Lead.

Louisville, Kentucky Area

As a Systems Integration Analyst, I work on a small team with focus on migrating data from our legacy Vine platform to the new Enhanced Vine platform. This position consist of implementing, configuring and deploying new data feeds, analyzing data between legacy and enhanced interfaces, and working with customers to resolve\improve\eliminate data related.

Louisville, Kentucky

VINE product implementation, configuration, and deployment. Responsible for solving complex issues related to data translation, data transport, data integrity, and network connectivity between customer systems and the VINE database. Communicate directly with agency IT staff and 3rd party vendors to troubleshoot and repair unresponsive or broken data feeds..

Louisville, Kentucky Area

Monitor data availability from law enforcement agencies at the state, county, and city level. Provide support of the VINE service to ensure that victim notifications are made accurately and on time. Document training and troubleshooting processes and procedures. Perform data analysis to precisely adjust alarming threshold.

Address technical support issues for the US Army Recruiting Command. Open and resolve Tickets within CA Service Desk and Remedy ticketing systems. Establish positive customer service based relationship with end users. Provide quality, accurate and timely problem resolution. Interface with other internal operations administrators for ticket escalation..

Performed large data migration of property acquisition documents. Renamed and catalogued files by type, date and property. Merged documents into the Hummingbird file management software under a new naming convention. Processed the largest portion of data amongst the team