James Como Email & Phone Number

• Chief Human Resources Officer for the multiple locations Health System.• Oversee HR, Payroll, Occupational health, Volunteer services & Sr. Circle departments. • Hired and trained new HR staff members and redesigned HR Department’s work processes.• Joint Commission, OSHA & Health Department surveys – Developed HR personnel file audit procedure and checklist. Redesigned Job descriptions into a position description / evaluation form that complies with ADA physical requirements, OSHA category, and patient age specific standards. Also developed Job specific competencies, Hospital & Department orientation. • Implemented HR/Payroll/IT work team to address organization wide pay and benefits processing issues. Conducted root cause analysis of these processes, implemented action plan to correct 80% of work force with improper pay rates, PTO codes and FTE status. As well incorrect health insurance premiums. Also, identified and corrected employees who were in negative time balances. Estimated saving to Medical Center $500,000. • Wrote internal PAF procedures and status / pay change guidelines.• Conduct wage and salary studies, make market adjustments and redesigned pay ranges. • Manage employee labor relations, arbitrations and collective bargaining negotiations. • Coordinated Physician Practices Acquisitions. Manage a 110 employee physician practice workforce.• Implemented applicant tracking system, on line benefits enrollment & learning system.

• 2nd in charge of HR Department reporting to VP of HR. Supervise 14 HR staff members of the 28 HR staff. • Developed recruiting and retention strategies for Medical Center. (i.e. School loan forgiveness, scholarship/school contracts, weekend baylor, pool programs, International recruiting, career ladders, employer brand building, etc.) • Developed recruiting pamphlets, posters and direct mail pieces and boomerang program.• Designed college recruiting program and generic agency contracts • Developed HR Department website for online posting and employment applications. • Saved $200,000 in advertising costs newspaper contracts • Initiate e-forms applications, self-service centers and applicant tracking system. • Added new employee benefits (i.e. wellness, EAP, tuition reimbursement, TAP 529, LTD/STD, vision plus reduce cost but increase value. • Assisted in the design of a career advancement program for RNs• Designed and presented hospital wide management training programs includingSexual harassment, documenting discipline, effective performance appraisals, and labors laws (i.e. Title IV, ADEA, FLSA, ADA FMLA, Worker compensation, Pregnancy discrimination, etc.), HIPPA, Stay union free, diversity training and behavioral based interviewing to just mention a few. • Responsible for Employee and Labor Relations that included investigation of sexual harassment, age, race, sex discrimination and ADA issues. Wrote position statement for Human Right commission response. Handled worker compensation mediations and unemployment hearing.

• Supervised the HR, Employee health, Payroll, Volunteer and PBX departments.• Redesigned management paid time off program ($200,000.00 annual saving).• Converted shift differential programs ($180,000.00 annual saving).• Implemented management training & Workers compensation case management • Designed and implement the wage & salary plans for the Healthcare network.• Prepared labor case files and represented facility at EEOC investigations, unemployment, worker compensation meditations, and all types of labor activities. • Developed job competency checklists, facility wide and department orientations.

Ms, Human Resources

Bs, Human Resources