James Concepcion Email & Phone Number

Miami-Fort Lauderdale Area

Supervises and participates in the day-to-day activities of the Pre-Employment & Medical Section of the Department of Human Resources to ensure compliance with City’s protocols, policies, and procedures, Florida Statues, federal guidelines, and industry standards, etc.

Miami/Fort Lauderdale Area

Provide analysis and execution of the policies and procedures as it relates to the Testing and Validation Division of the Department of Human Resources for the City of Miami.

Miami/Fort Lauderdale Area

(3/15- 4/18)• Facilitated learning through multiple blended learning techniques, which would include but not limited to webinars, real–time, e-learning and self development modules. • Managed the professional development and skills training to ensure expectations and compliance is met by all city employees. This includes new training courses, programs and objectives; revising existing courses; compiling materials including course outlines, training plans, and training aids.• Partnered with senior management to determine current training needs to specify add customized training for their respective departments. Make oral presentations to new and existing employees as well as utilizing MS PowerPoint, Word, and Excel for the creation and delivery of these presentations. • Created and developed training on communication skills module, providing assessments and training to improve on the communication between supervisors and subordinates. • Routinely evaluated and measured compliance training effectiveness through assessments, surveys, etc., and actively benchmark and report on City compliance training to determine appropriate learning and development solutions.• Provided one on one coaching sessions to facilitate the professional development of all city employees. • Researched, edited and developed training materials for use in specific programs; participating in selected orientation and in-service training by conducting training sessions or seminars.

Miami, Fl

Provided analysis of the policies and procedures in the multiple disciplines of human resources to include: recruitment, compensation, labor/employee relations, testing, and training.• Served in the capacity of impartial monitor to ensure compliance with Labor Management Policy 3-92, Interview Procedures. • Met with SMEs (Subject Matter Experts) from all City departments to develop and review interview questions, answers, ratings scales, outside exercises and hurdles exercises; for job relatedness, appropriate level, clarity, structure and format. • Conducted pre-employment testing (Skills assessment), which include: Typing and Transcription tests, various software assessments, (MS Word, Excel, PowerPoint, Customer Service, and Grammar), as well as other specialized skills testing. • Assisted in the preparation, validation and administration of examinations for sworn entry-level positions and promotional examinations as well as compiling data and establishing eligible registers of applicants for employment for non-sworn classifications. • Conducted feedback sessions for candidates participating in non-sworn selection processes (interview review sessions), providing feedback on performance with candidates after release of the results.

Miami/Fort Lauderdale Area

MAN 4361: Organizational Staffing (HR)GEB3213: Advanced Communications in Business MAN 4402: Employment Law and Regulation (HR)MAN 4352: Effective Employee Training (HR)MAN 4335: Employee Benefit Planning (HR)MAN 4330: Compensation Management (HR) MAN 3322: Human Resources Information Systems - HRIS (HR)

Florida City, Fl

• Acted as primary HR Department point of contact, answering candidate and employee questions regarding employment, benefits, policies and procedures. • Maintained and updated employee personnel, confidential and medical files. • Conducted a monthly personnel file audit and gathered any missing or necessary information to assure compliance with TJC, DCF, Geo Corporate and other regulatory agency requirements. • Fingerprinted pre-employment candidates and employees for background screening and eligibility clearance from FDLE (Florida Dept. of Law Enforcement) for employment and re-screening certification.

• Strategic contributor in the areas of recruitment and selection, employee relations, unemployment compensation, outplacement, and other related human resource functions.• Conducted behavior interviewing sessions, specifically tailoring questions to access if the candidate is the right fit for the position.• Administered, evaluated and created profile tests utilizing the Kenexa Prove It software to fill as well as supplement a diverse candidate talent pool.

Miami/Fort Lauderdale Area

• Maintained and updated human resource web based application tracking system (HRIS), providing a reliable recording tool on clients and consultant’s input.• Recipient of the Stellar Performers Award for highest level of Client Satisfaction (97%). • Selected as member of the national response team for reviewing and supporting two critical databases launched to handle client tracking, billing and archiving on global scale for 216 offices.• Served as central point of contact for all employment termination meetings, projects and workshops within the south district region, while supporting on-site facilitators and controlled materials inventory.• Selected as regional training leader for Miami, Orlando, Boca Raton and Nashville offices on implementing corporate tracking application programs.• Member of three award-winning teams receiving corporate recognition for excellence in handling key projects (major outplacement project, internal database cleanup and the implementation and training of the DBM web-based application program).

Various

6TH CONTRACTING SQUADRON, MacDill AFB, FLInformation Management Specialist Handled all administrative functions for Air Force division handling civilian and military contracts. Processed all written communications (records, decorations, leaves). Responsible for confidential military and civilian personnel files, updated forms management system and unit publications.• Acted in capacity as internal Human Resources Generalist, providing all human resources functions to include benefits, employee relations, retention (re-enlistments) and legal actions for over 50 soldiers and civilians.31 ST MISSION SUPPORT SQUADRON, Homestead AFB, FLPlans and Programs Manager Managed Base Detail Program, which acted as agency supplying and placing administrative personnel to all office units on base. • Conducted needs assessment analysis in order to monitor, move and place Administrative Specialists, for various military units. Bilingual Administrative Specialist, Howard AFB, PanamaCorrespondence Distribution Specialist, Homestead AFB, FLCustodian, Master Publications Library, Homestead AFB, FL

Certificate, Project Management

Professional Development Program with the College of Business in Project Management

Ms, Human Resources Management

Activities and Societies: Golden Key International Honour SocietyGraduate coursework in Human Resource Management

Certificate, Effective Communication And Human Relations

Effective Communication and Human Relations

Ba, Business Administration

Activities and Societies: Delta Epsilon Iota Academic Honor Society