Interacting with the customer in a pleasant, friendly and helpful mannerEnsuring stock loss controls are followed in all areas of the store Maintaining store and external cleanliness and hygiene standardsFollowing freshness and rotation principlesEnsuring all waste is managed correctlyAssisting in the stock count process

* Acting as a point of contact for customers, clients or suppliers via email or over the phone * Booking/Amending and Cancelling appointments for patients * Helping with patient needs and support they may require * Organising filing systems and updating office databases* Processing invoices, tracking receipts, inputting expenses* Ordering supplies for patients needs * Responding to questions and requests for information* Taking orders for customers and suppliers and… Show more * Acting as a point of contact for customers, clients or suppliers via email or over the phone * Booking/Amending and Cancelling appointments for patients * Helping with patient needs and support they may require * Organising filing systems and updating office databases* Processing invoices, tracking receipts, inputting expenses* Ordering supplies for patients needs * Responding to questions and requests for information* Taking orders for customers and suppliers and processing via system.* Checking for duplicate appointments * Checking with customers a day in advance to make sure they are still okay for there appointment Show less

• Distributes accurate and timely agent schedules using WFM / eWFM• Inputs intraday corrections and exceptions into systems for agent time off and absences• Monitors inbound volume for unusual activity to ensure staffing needs are met• Recognize abnormal scheduling issues and escalate as necessary• Initiates and coordinates trouble tickets and escalate issues as required• Prepares standard and Adhoc reports for agent availability effectiveness•… Show more • Distributes accurate and timely agent schedules using WFM / eWFM• Inputs intraday corrections and exceptions into systems for agent time off and absences• Monitors inbound volume for unusual activity to ensure staffing needs are met• Recognize abnormal scheduling issues and escalate as necessary• Initiates and coordinates trouble tickets and escalate issues as required• Prepares standard and Adhoc reports for agent availability effectiveness• Monitors and resolves agent availability concerns via face-to-face communications, phones, and messaging applications with agent(s) and command center Show less

Leading a team to strive towards greatness and to help build the team up to where they would like to be within either life or throughout the business and help deliver what is best for both client and the business weather that be revenue or amazing leadership talent coming through.

• Provided excellent leadership skills to maintain steady and productive operation.• Offered thorough support knowledge aiding team assignments and deliverables.• Employed excellent time-management skills to maximize my teams completion and reducing errors.• Monitored system functioning closely, troubleshooting and resolving issues.• Applied expert knowledge for daily completion of tasks and streamlining workflows.• Utilized effective upselling techniques to increase… Show more • Provided excellent leadership skills to maintain steady and productive operation.• Offered thorough support knowledge aiding team assignments and deliverables.• Employed excellent time-management skills to maximize my teams completion and reducing errors.• Monitored system functioning closely, troubleshooting and resolving issues.• Applied expert knowledge for daily completion of tasks and streamlining workflows.• Utilized effective upselling techniques to increase customer interest. Managed team of 30 employees, overseeing the training and professional growth of employees. Show less

• Excelled in Customer service as it was a fast-paced environment with busy Call Queues• Stayed up-to-date on latest trends in sales promotions, product updates and service changes.• Contributed to team success by providing exceptional service, increasing customer satisfaction• Provided excellent advice on Product or service which increased sales.• Provided helpful and attentive customer service resulting in positive customer and client feedback.

• Interfaced with customers, determined needs, provided recommendations and up-sold services.• Created sales and revenue-generating opportunities by planning and managing new markets and manpower resources to improve bottom line.• Built relations with international suppliers while liaising with factories to develop, design and select product for retail roll-out.• Monitored customer preferences to determine focus of sales efforts.• Maintained friendly and professional customer… Show more • Interfaced with customers, determined needs, provided recommendations and up-sold services.• Created sales and revenue-generating opportunities by planning and managing new markets and manpower resources to improve bottom line.• Built relations with international suppliers while liaising with factories to develop, design and select product for retail roll-out.• Monitored customer preferences to determine focus of sales efforts.• Maintained friendly and professional customer interactions.• Managed employee performance reviews to build communication and deliver sales insights.• Mentored and trained staff to meet productivity goals and field sales objectives.• Boosted team morale and overall sales volume by creating incentivising sales contests.• Supervised Six employees to encourage optimal productivity and drive client retention.• Develop strategies to shape and capitalize on emerging customer and market needs.• Shared product knowledge with customers while making personal recommendations.• Supervised Six employees and monitored performance to meet sales goals. Show less

• Inspected freezer and refrigerator prior to each shift to check temperatures levels and proper functionality.• Created tasty dishes using popular recipes, delighting patrons and generating return business.• Planned and prepared food products orders to maintain appropriate stock levels.• Developed recipes and menus to meet consumer demand and align with culinary trends.• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had… Show more • Inspected freezer and refrigerator prior to each shift to check temperatures levels and proper functionality.• Created tasty dishes using popular recipes, delighting patrons and generating return business.• Planned and prepared food products orders to maintain appropriate stock levels.• Developed recipes and menus to meet consumer demand and align with culinary trends.• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.• Incorporated customer recommendations and feedback to experiment with new dish creations.• Experimented with new dish creations by incorporating customer recommendations and feedback. Show less