Project manager for a growing information technology services provider with a dynamic portfolio of offerings. Managing Chicago Public Schools computing device distribution project in support of remote learning.Coordinating with CPS principals and hardware vendors to implement the district's multi-year technology modernization program bringing mobile computing device equity to classrooms across the city.Managed a Nexthink technology initiative for a Fortune 500 customer, implementing dozens of Agile subprojects to create a proactive IT support culture. Managed an enterprise-wide initiative to re-image over 10,000 user workstations with a new Microsoft Windows 10 build for a home products corporate spin off.

Project manager, scrum master, and business analyst in an Agile development environment at Redwood Logistics, one of the fastest growing logistics providers in North America and a privately held top-100 provider of a wide range of strategically integrated services. Managed software development, data analytics, and business intelligence projects.Managed IT infrastructure and branch office implementations.Collaborated with stakeholders to gather business requirements for custom development on proprietary logistics systems and custom integrations with commercial software.Defined technical requirements and write development tasks, then manage subsequent development in an Agile environment.Managed logistics EDI connection implementations.Coordinated technology product proof of concept engagements.Managed outside vendors.Participant in company program to mentor colleagues.Project Highlights:Application developmentData warehouse migration to SnowflakeOffice data connectivity and phone rolloutsOffice 365 rolloutRMIS integrationCommission system implementation (InLogic)QlikSense implementationTMS system integrations TMS system migration evaluationProduct evaluations and proofs of concept (POC) for BI, procurement, commissions, server monitoring, and logistics systemsSecurity systems review

Program manager and certified scrum master responsible for managing entertainment guide product activity for the User Experience group, interfacing with IT architecture, product management, Agile development, advertising, and marketing organizations for an entertainment content discovery company.• Managing project resources, risk, and execution, project liaison to executive team• Defining product requirements and managing backlogs• Implementing user interface design process• Proselytizing Lean UX practices throughout organization• One of the company’s top-10 patent application filers in 2014Projects Highlights:Electronic program guide (EPG) design and developmentGuide innovation and intellectual propertyResearch and developmentTrade show product concept developmentMarketing support

Conducted client litigation data gathering and analysis for a technology consulting firm. Wrote software business requirements for pharmaceutical benefits adjudicator, worked with client resources to meet Federal standards deadline. • Conducted SQL data extract and analysis activity• Defined system requirements to meet HIPAA 2012 regulations• Diagrammed system architecture

Led a team of account managers responsible for account revenue growth and overall business profitability for marketing firm using technology to improve their customers’ market advantage. • Defined business and technical requirements for web-based applications• Primary business sponsor for customer engagements• Guided team professional development

Senior program manager and Chicago team lead responsible for managing the full life cycle of complex IT infrastructure programs for a large international financial services company.• Managed project resources, risk, and financials • Managed relationships with business and IT organizations throughout the firm• Defined and managed detailed business and functional requirementsProject HighlightsServer virtualization program to reduce data center footprint and tech hardware energy consumptionRedHat Enterprise Linux 5 rolloutTechnology integration for multiple financial institution merger and acquisitions including ABN Amro's ETF desk

Managed AT&T triple play consumer website product delivery through all development phases in a CMM Level 3 compliant environment as part of a large IT program at a large client engagement.• Documented, defined and reviewed detailed business and functional requirements• Managed large software development team• Led the change management function

Gathered requirements and led business stakeholders to evolve manufacturing workflow and systems following a major corporate merger for a business consulting company. • Documented, defined and reviewed business and functional design specifications for new and modified systems• Defined project budgets and developing resource and implementation plans• Managed scope and risk during a complex engagement

Managed multiple project teams responsible for IT infrastructure and software implementation, defined business requirements, and cultivated customer relationships during professional services engagements for an open source software, Linux server, and services company.• Managed engineering and consulting resources for customer engagements• Developed and implemented the Initial Code Offering program• New business sales support• Managed business development activity for existing accounts and worked with Sales to get new business• Coordinated business requirements gathering and technical design

Managed infrastructure services activities, gathered business requirements, and acted as team lead in a professional services organization for a multinational information technology equipment and services company.• Facilitated process development and reengineering engagements for major petroleum, chemical, and telecommunication customers• Implemented account assessment and improvement activities for enterprise customers, focusing on security, disaster recovery, change management, asset management and IT operations• Wrote technical and security documentation