James Crabtree Email & Phone Number

Austin, Texas, US

Hanover, MD, US

• Contracted to LexisNexis Risk Solutions to lead and manage the disaster recovery data center infrastructure buildout and migration project, ensuring on-time completion of the transition from an on-premise.
• Orchestrated the seamless migration of multiple application products, collaborating with storage engineers, system administrators, network engineers, application developers, and DBAs to ensure minimal disruption and.
• Facilitated daily standup calls, promoting effective communication and collaboration among cross functional teams, and played a pivotal role in issue resolution.
• Developed and organized sprint plans within Team Foundation Server to facilitate efficient setup and configuration of server environments for each application product team.
• Collaborated in disaster recovery tests to validate the configuration and robustness of the environment.
• Utilized JIRA to create server build tickets and support tickets, streamlining task management.

Houston, Texas, US

• Oversaw the planning and delivery of global projects for a $47.9B multinational pharmaceutical client while formulating solutions to improve business process efficiency, compliance, and the use of resources.
• Led the project to analyze high volumes of server environments across the world. Defined solutions to meet business needs, advised, and managed migrations, relocations, consolidations, virtualizations, decommissions.
• Recognized for reducing the number of global servers by 2,011+ partnering with the expertise of multiple operation teams, including Unix, Linux, Windows, and VMWare, Data Center Ops, Database Ops, Engineering Ops.
• Trusted by the client to identify servers optimal for migrations and decommissions while ensuring continuous operations through the use internal inventory reports and the development of MS Excel spreadsheets/formulas.
• Met an aggressive project timeline, leading to high levels of customer satisfaction and value of the organizational partnership.
• Captured a 24.6% reduction in power consumption at a datacenter, ultimately decreasing operating expenses by defining, isolating, and removing legacy hardware and under-utilized servers.

Houston, Texas, US

• Managed multiple and concurrent projects throughout each stage of their lifecycles while promoting positive change, leading clients to embrace new/emerging technologies, and fostering loyal alliances with vendors.
• Directed a massive $10MM datacenter equipment relocation project in a single event with minimal downtime.
• Led Superdome Server Deployment Projects while ensuring full client confidence and satisfaction.
• Selected by numerous clients (Fortune 500 organizations and small-medium businesses/SMB) to serve as their primary project manager due to previous project performance.
• Successfully managed 20+ active projects simultaneously throughout each lifecycle stage, from project planning to delivery and acceptance. - Aggregated and assessed project business requirements. - Formulated detailed.
• Established and strengthened partnerships with third-party vendors to coordinate the service activities/repairs of equipment (both HPE and third-party server/storage vendors) while capitalizing on manufacturer/vendor.

• Relocated, organized, and installed information technology (IT) equipment, electronics, and hardware (servers, desktops, laptops, and phones) for multiple organizations while traveling across the city and working.
• Gained a reputation for professionalism, efficiency, and information technology knowledge, ultimately supporting the growth of the small-medium business (SMB).

Houston, TX, US

• Supported software, system, network, and hardware implementations, migrations, updates, and restructures to enhance efficiency and productivity for a $55B multinational food product marketer/distributor.
• Developed and restructured the SharePoint site to capture time savings and reduce data redundancy. Cleansed, standardized, validated, and organized data across 100 columns, reorganized/renamed fields, and.
• Supported a company migration to an SAP platform from a legacy system.
• Offered a contract extension to remain with the organization longer than the initial three-month internship due to an ability to collaborate with multidisciplinary teams, technical knowledge, and project management.

US

• Assisted with customer inquiries regarding computer software/hardware operation to resolve problems
• Gained interpersonal communication skills with clientele and aided in settling customer disputes
• Improved understanding and knowledge of software/hardware applications by utilizing available resources
• Lowered the turn-around time for repair queue and strengthened customer relations with the company