James Craft

James Craft Email and Phone Number

Strategic Business Leader | CEO at TEDCO | Championing Entrepreneurship and Passionate about the North East @ TEDCO Business Support Ltd
sunderland, sunderland, united kingdom
James Craft's Location
South Shields, England, United Kingdom, United Kingdom
James Craft's Contact Details

James Craft personal email

About James Craft

As the CEO of TEDCO Business Support Ltd, I am dedicated to promoting innovation, entrepreneurship, and success within the North East of England. With over five years of experience in strategic leadership and business development, I have a proven track record of driving organisational success through transformative initiatives and strategic vision.My leadership style focuses on empowering people and teams, nurturing both intrapreneurial and entrepreneurial talent. I believe in creating an environment where innovation thrives and where individuals and businesses can reach their full potential. My approach is cultivating a culture that prioritises people, encouraging autonomy, psychological safety, collaboration, and teamwork.I am passionate about creating a workplace where everyone feels valued, respected, and empowered to contribute their best ideas. My leadership has guided TEDCO to support thousands of entrepreneurs in launching and growing their businesses, demonstrating our unwavering commitment to driving the success of start-ups and small businesses in the North East of England.Key Achievements• Business Support Programmes: Designed and implemented numerous business support programmes that have helped thousands of new businesses start and grow in the North East. • Collaboration: Established groundbreaking partnerships to better support entrepreneurs in the North East, enhancing resources and opportunities for growth.• Productivity: Delivered productivity support to over 100 North East SMEs, helping streamline operations and improve efficiency.• Innovation: Launched several key initiatives driving innovation and efficiency within the organisation, reinforcing a culture of continuous improvement.Skills and Expertise• Strategic Leadership & Vision: Expert in crafting and executing long-term strategic plans driving growth and sustainability.• Business Development: Proven ability to identify and capitalise on new opportunities, leading to substantial growth.• Innovation & Entrepreneurship: Passionate about cultivating a culture of innovation and supporting entrepreneurial ventures.• Financial Management & Planning: Skilled in financial analysis, budgeting, and ensuring the financial health of the organisation.• Stakeholder Engagement & Partnerships: Adept at building and maintaining strong relationships with stakeholders, partners, and the community.I am passionate about creating opportunities for entrepreneurship and innovation. My goal is to continue driving TEDCO’s mission to support and empower entrepreneurs.

James Craft's Current Company Details
TEDCO Business Support Ltd

Tedco Business Support Ltd

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Strategic Business Leader | CEO at TEDCO | Championing Entrepreneurship and Passionate about the North East
sunderland, sunderland, united kingdom
Website:
tedco.org
Employees:
17
James Craft Work Experience Details
  • Tedco Business Support Ltd
    Chief Executive Officer
    Tedco Business Support Ltd Apr 2023 - Present
    South Shields, England, United Kingdom
  • Tedco Business Support Ltd
    Enterprise & Development Manager
    Tedco Business Support Ltd Apr 2019 - Apr 2023
    Sunderland, United Kingdom
    TEDCO Programme Management for the following programmes:Durham Ambitious Start Ups (DABS) ERDF business support across the North East and Tees Valley. New Enterprise Allowance (NEA/DWP) across North Tyneside, South Tyneside & Darlington. Virgin Start Up Loans - North East England We have helped more than 2,000 businesses to start up in the last three years, we have a proven track record for delivering outstanding business support. Our commitment to delivering one-to-one support sets us apart from other enterprise agencies.
  • Rtc North
    Internationalisation Advisor
    Rtc North Sep 2017 - Mar 2019
    North East England
    Helping SME's to Innovate & Internationalise.• Building relationships with EEN SME clients and recruit new clients for EEN services • Acquiring and using expert knowledge to facilitate brokerage and deal-making • Fostering joint activity with local business support organisations and specific R&D intensive organisations • Organising and facilitating events for SME clients• Facilitating SME feedback on key European issues to the European Commission via panels and surveys • Ensuring data integrity and audit transparency in all record keeping • Driving the promotion of RTC Services across the North of England• Delivery of innovation training workshops with specific expertise in Business Modelling and Strategic Marketing
  • Tedco Business Support Ltd
    Business Advisor
    Tedco Business Support Ltd Nov 2016 - Sep 2017
    County Durham, Darlington & Tees Valley
    I am back working for TEDCO again working as a business advisor based across County Durham and Darlington & Tees Valley. I am here to help new and existing businesses which needed finance and business support. • Start up Loans - Virgin Start-up• Business & Financial Planning• Business Loans aimed at growing companies• Asset Finance• Factoring• Bridging Loans• Commercial Mortgages• Line's of CreditIf you are looking for help with a new business please do get in touch.
  • Devere Group
    Wealth Management Consultant & Financial Planning
    Devere Group May 2015 - Oct 2016
    Abu Dhabi - Uae
    • International Financial Planning• Fact Finding skills and realistic goal planning• In depth knowledge of financial options and entitlements in UAE for expatriates• International & Offshore Investments• UK Pension Transfers via QROPS/QNUPS/SIPP• Lump Sum Investments & Structured Products• Tax Planning• Remain impartial but to explore all financial options available to clients and to identify the best possible solution• To proactively seek new clients, manage and support individuals to establish their financial goals and objectives• To establish professional and supportive relationships with new and existing Key Business Introducers • Telephone, email, video and face to face interaction and communication
  • Tedco
    Business Advisor - Investment Readiness
    Tedco Nov 2012 - May 2015
    County Durham & Darlington
    I worked as a business advisor based across County Durham and Darlington, I helped new and existing businesses which needed finance and business support. • Start up Loans• Business & Financial Planning• Business Loans aimed at growing companies• Asset Finance• Factoring• Bridging Loans• Commercial Mortgages• Line's of Credit
  • Banco Santander
    Local Business Manager
    Banco Santander Nov 2011 - Nov 2012
    Durham, United Kingdom
    Local business manager in Durham and Bishop Auckland areas, general business banking for start up and existing business customers.• Business Current Accounts & Overdrafts• Start up Loans• Business & Financial Planning• Business Loans aimed at growing companies• Asset Finance• Factoring• Bridging Loans• Commercial Mortgages• Line's of CreditServicing:• To proactively seek new clients, manage and support a portfolio of clients including: pre start & established businesses• To attract new local businesses to banking services via Santander (Switchers) • Proposing, Negotiating and closing sales• To grow my existing portfolio and deepen their relationship with the bank (Cross sales & Lending)• Deliver exceptional customer satisfaction scores• Diagnose and establish customer needs to offer financial solutions• Telephone and face to face interaction and communication
  • Business Link North East
    Business Support Advisor
    Business Link North East Dec 2008 - Nov 2011
    Seaham - County Durham
    Business Support• Business Planning• Business Loans aimed at growing companies• Asset Finance• Factoring• Bridging Loans• Commercial Mortgages• Line's of Credit
  • Barclays
    Local Business Advisor & Lean Change Team
    Barclays Jul 2002 - Nov 2008
    Sunderland, United Kingdom
    Within Barclays bank I carried out a number of different roles and help several positions. Some of my key experience was in the following areas:Local Business Advisor• Engage stakeholders for sponsorship based on deliverable benefits • Build and maintain relationships with key stakeholders• Deliver change to support the banks objectives and vision • Review, investigate and prioritise work streams• Support and develop new team members• Research and develop frontline tools based on what is beneficial to the customer and staff• Analyse detailed Management Information and present the findings in clear and concise format• Create detailed documents to evidence research, findings and benefits as a result of any changes implemented• Communication – creating and updating lean documentationChange Team (LEAN Methodology)• Manage and deliver multiple projects to frontline contact centre employees at any one time• Deliver change in line with the banks big goals and ambitions• Research and Develop frontline tools• Working towards challenging and specific deadlines• Engage stakeholders for buy in and financing• Create detailed documents to evidence research, findings and benefits• Deputise and develop towards Value Stream Manager • Subject matter expert for Barclays Sunderland – process mapping and problem solving • Use Lean methodology to evaluate the current state processes• Working with key stakeholders to gain buy in and full support• Issue escalation point for Local Business Telephony• Managing and delivering small projects within set deadlines • Prioritising changes and projects to make sure implementation dates are achieved• Working closely with Process Improvement Manager to support larger change initiatives• Liaising and negotiating with various department heads and stakeholders to resolve ongoing issues whilst maintaining cost/benefits strategy• Building excellent working relationships with other areas to make customer service effective
  • Royal Mail
    Customer Service Advisor
    Royal Mail Jun 1999 - Jul 2002
    Sunderland, United Kingdom
    Working for Royal Mail in a customer service based role answering customer queries and complaints.• Listen to customers’ questions and concerns, and provide answers or responses• Provide information about products and services• Take orders, calculate charges, and process billing or payments• Review or make changes to customer accounts• Handle returns or complaints• Record details of customer contacts and actions taken• Review and select standard responses for answers or solutions• Refer customers to supervisors or more experienced employees

James Craft Skills

Business Planning Business Development Start Ups Business Strategy Small Business New Business Development Funding Management Business Process Improvement Banking Finance Coaching Portfolio Management Business Change Management Public Sector Strategy Loans Customer Service Management Consulting Marketing Strategy Project Planning Training Performance Management Investments Commercial Banking Strategic Planning Negotiation Business Analysis Team Management Financial Planning Strategic Financial Planning B2b Customer Satisfaction Pensions Savings Accounts Qrops Life Insurance Lump Sum Offshore Banking Investment Banking Telecom Bss Wealth Wealth Management Retirement Savings Education Savings Financial Services

James Craft Education Details

Frequently Asked Questions about James Craft

What company does James Craft work for?

James Craft works for Tedco Business Support Ltd

What is James Craft's role at the current company?

James Craft's current role is Strategic Business Leader | CEO at TEDCO | Championing Entrepreneurship and Passionate about the North East.

What is James Craft's email address?

James Craft's email address is ja****@****oup.com

What schools did James Craft attend?

James Craft attended University Of Sunderland, Seaham Comprehensive School.

What are some of James Craft's interests?

James Craft has interest in Football, Darts, Photography, Running, Golf.

What skills is James Craft known for?

James Craft has skills like Business Planning, Business Development, Start Ups, Business Strategy, Small Business, New Business Development, Funding, Management, Business Process Improvement, Banking, Finance, Coaching.

Who are James Craft's colleagues?

James Craft's colleagues are Ust Syamsudin Nf Lembang, Joao Romao, Stephen Langdown, Audrey Mcmillan, Alan Dodsworth, Judith Wheatley, Claire Garner.

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