James Cronin Email & Phone Number

Philadelphia, PA, US

Pleasanton, California, US

New York, NY, US

Mountain View, California, US

Tampa, Florida, US

London, GB

Toronto, ON, CA

• Award winning sales professional covering the largest Energy corporate book of business for the Financial & Risk division of Thomson Reuters
• Coordinated a team of client trainers to ensure all existing end users receive not only installation of software and training, but continued support as they utilize our products, feeds and other data services
• Compiled, delivered, and executed on a robust Southwest territory plan, representing both sales and retention strategies to ensure an on target performance
• Utilized the relationships that I have built with key decision makers to expand sales out of the desktop business and into the enterprise and risk businesses
• Strategized with Business Development, Enterprise Sales, Product Development and Project Manager teams to drive gross sales into my accounts
• Cold call into business units within my accounts that do not currently use products or services from Thomson Reuters

Toronto, ON, CA

• Owned and managed client relationships through training and user engagement
• Created account plans and heat maps aligned with Market Development to understand the exposed risks and opportunities within my accounts
• Responsible for migrating users to newer versions of legacy software and upgrading users from legacy software to strategic, flagship software platforms
• Presented and demoed desktop products to prospective clients in order to drive gross sales
• Identified and created up-sell and cross-sell opportunities within the desktop, enterprise and risk areas of business
• Relationship management experience with Equity traders, Institutional Equity Sales, Investment Banking, Equity Research, Energy Traders, Corporate and Competitive Intelligence clients

Atlanta, GA, US

• Managed and compiled daily latency statistics of the NYSE matching engine systems and NYSE market data systems
• Provided daily analysis of symbol data for the NYSE and NYSE MKT, continuously tracking and updating message traffic to better balance trading systems
• Managed 603 Compliance Committee consisting of gathering data, organizing meetings and scheduling configuration releases to ensure that all market participants receive a fair and orderly trading experience
• Created and ran SQL queries to provide daily analysis of symbol data for the NYSE and NYSE MKT, continuously tracking and updating message traffic to better balance matching engines
• Built and maintained relationships with brokers and DMMs on the NYSE trading floor, working with them on ways to improve trading systems to ensure that they are content with the current IT infrastructure
• Developed a strong knowledge of SDLC working with Dev/QA/PMO teams in scheduling and coordinating software deployments for NYSE matching engine systems and market data systems

New York, NY, US

• Assisted trading floor managers with daily opening/closing bell procedures
• Shadowed brokers and DMMs throughout the day, learning thoroughly about the market and all of the vital tasks that go into trading from multiple perspectives
• Supported test lab validations in UAT for upgrades on software, applications, tools and initiatives, i.e. UTP, Retail Order
• Trained staff on test lab order entry tool to support software upgrades
• Wrote implementation plans for server upgrades
• Recorded and distributed defect meeting minutes for Development/QA/staff

Bayside, New York, US

• Performed daily reconciliation of CUNY QCC Depository Account
• Supported fiscal year-end audit review, including an extensive analysis of the college's bank statements compared with their financial statements
• Trained on accounting procedures and various other financial transactions
• Assisted Senior Management with daily ad-hoc requests

• Operated boat tender service from the dock to the boats of all RPYC members over the summer
• Learned about fishing, sailing and the substantial responsibility it is to own a boat
• Maintained the club’s facilities both internally and externally

Bachelor Of Science (B.S.), Business Administration And Management, General; Emphasis In Finance

Fine Arts

High School Diploma