James Mccauley Email and Phone Number

With an enriching career spanning two decades in the restaurant industry, my journey has seen me evolve from a dedicated restaurant staff member to a seasoned professional with 12+ years of IT experience. As the Associate Director of Restaurant Systems, I oversee the implementation, maintenance, and upgrades of numerous critical software solutions for over 250 restaurants across 4 different concepts. My professional identity is characterized by a love for critical thinking and analytical problem-solving. I thrive on leading my team of engineers, project leads, and top-tier support technicians through complex challenges. My expertise is rooted in a unique blend of operational insight and technical acumen gained throughout my career and education. My diverse background has granted me a keen understanding of operational processes and technology's transformative potential, allowing me to understand conceptual business needs and deliver pragmatic technical solutions.A few fun facts about me: